Lately (mainly the last few days) I have had my reputation as a seller and a person has been dragged around and stomped on. The funny thing is it is mostly by people who have never done business with me. These same people are on the bandwagon to try and get me banned from the JY.
Instead of posting up pm's, and emails, and all sorts of quoted things from months and weeks past, I am going to pop up a simple visual aid. 2 in fact, that I think will prove that I am a good, if not decent seller of things both on and off the board. (I quit visiting the other thread after my last post, so this may be warranted, or not)
I found these tonight while moving some stuff around, and thought it interesting enough to share as a "rebuttal" of sorts to the accusations that I am a horrible seller and or con artist (depending on what message you read where).
Those pics, in case you were wondering, are the last 6 or 8? or so months of postal "receipts" that you get when you ship something via paypal or usps.gov or ups.com. I started keeping em as a record during the map sale of '06. Out of that 3/4" stack of paper, I have had 1 person who hasn't gotten what they ordered. 1 single individual. 1 sheet.
That stack covers this board, email, and ebay sales. The only negative on my ebay feedback was gotten by "not paying correctly" (i.e. sent check to wrong address, even though thats the one he told me to send it to). The only "negative" on the board, is one single crystal that was lost in the mail. No problems via email at all.
Do I have faults? Yep, I'm human. Have I lost my temper? Yep, call me a liar or a thief and I get mad. I think anyone would. Have I made mistakes? Yep. Who hasn't? Have I owned up to them and said "Yea, I acted like a jerk cause I was mad" instead of editing the posts and hiding what I said? Yep.
Have I tried, repeatedly to fix any problems that have occurred with any of my sales? Yep. Given this last bit of "go around" with Kerr (et all), have I tried repeatedly to fix/solve the issue? Yep. Have I decided to fix it myself after any and all options I offered were turned down? Yep. Have I apologized for the problems? Yep.
1 sheet, 1 problem, 1 person. 1 solution.
I could understand the whole "Hey. Let's be wary. This guys taken money." if there were a group of people still waiting on merchandise already paid for. The simple fact is that there isn't more than 1 person. There isn't a list of people with multiple PMs unanswered and emails gone unread. I haven't been lurking across the board and hiding away under a new nick somewhere. I have been here, pretty much every day, answering questions and talking and posting away like always.
The reason I post this is mainly that it is pretty hard to build up a good rep and keep it going on the boards. I have lots of people who have never done business with me publicly spouting about how I am a horrible person or I am a thief or a con artist, when they haven't lost a single solitary dime with me. I have people forming opinions about my "worth" when they haven't even talked with me. I have people completely ignoring the fact that I have mentioned, repeatedly, I am fixing the latest issue my own way, since all my other options have been shot down.
I am not saying I am perfect, far from it. I didn't start this topic to try to trash anyones rep as a customer or anyones rep at all. I started it to post up a simple pair of pictures that show that out of a rather huge number of people I have dealt with.... 1 person has a problem. A problem I am not legally required to solve, no matter how often people scream thief or liar. A problem I have solved, in my own way, since no other viable option was left to me.
I can say that the crystal run was my last at cost project. It's just not worth the hassle. It's sort of sad when you think you know things work, and suddenly everyone is willing to believe the worst possible things about you because they can.
It was fun while it lasted though.
Chris
Instead of posting up pm's, and emails, and all sorts of quoted things from months and weeks past, I am going to pop up a simple visual aid. 2 in fact, that I think will prove that I am a good, if not decent seller of things both on and off the board. (I quit visiting the other thread after my last post, so this may be warranted, or not)
I found these tonight while moving some stuff around, and thought it interesting enough to share as a "rebuttal" of sorts to the accusations that I am a horrible seller and or con artist (depending on what message you read where).
Those pics, in case you were wondering, are the last 6 or 8? or so months of postal "receipts" that you get when you ship something via paypal or usps.gov or ups.com. I started keeping em as a record during the map sale of '06. Out of that 3/4" stack of paper, I have had 1 person who hasn't gotten what they ordered. 1 single individual. 1 sheet.
That stack covers this board, email, and ebay sales. The only negative on my ebay feedback was gotten by "not paying correctly" (i.e. sent check to wrong address, even though thats the one he told me to send it to). The only "negative" on the board, is one single crystal that was lost in the mail. No problems via email at all.
Do I have faults? Yep, I'm human. Have I lost my temper? Yep, call me a liar or a thief and I get mad. I think anyone would. Have I made mistakes? Yep. Who hasn't? Have I owned up to them and said "Yea, I acted like a jerk cause I was mad" instead of editing the posts and hiding what I said? Yep.
Have I tried, repeatedly to fix any problems that have occurred with any of my sales? Yep. Given this last bit of "go around" with Kerr (et all), have I tried repeatedly to fix/solve the issue? Yep. Have I decided to fix it myself after any and all options I offered were turned down? Yep. Have I apologized for the problems? Yep.
1 sheet, 1 problem, 1 person. 1 solution.
I could understand the whole "Hey. Let's be wary. This guys taken money." if there were a group of people still waiting on merchandise already paid for. The simple fact is that there isn't more than 1 person. There isn't a list of people with multiple PMs unanswered and emails gone unread. I haven't been lurking across the board and hiding away under a new nick somewhere. I have been here, pretty much every day, answering questions and talking and posting away like always.
The reason I post this is mainly that it is pretty hard to build up a good rep and keep it going on the boards. I have lots of people who have never done business with me publicly spouting about how I am a horrible person or I am a thief or a con artist, when they haven't lost a single solitary dime with me. I have people forming opinions about my "worth" when they haven't even talked with me. I have people completely ignoring the fact that I have mentioned, repeatedly, I am fixing the latest issue my own way, since all my other options have been shot down.
I am not saying I am perfect, far from it. I didn't start this topic to try to trash anyones rep as a customer or anyones rep at all. I started it to post up a simple pair of pictures that show that out of a rather huge number of people I have dealt with.... 1 person has a problem. A problem I am not legally required to solve, no matter how often people scream thief or liar. A problem I have solved, in my own way, since no other viable option was left to me.
I can say that the crystal run was my last at cost project. It's just not worth the hassle. It's sort of sad when you think you know things work, and suddenly everyone is willing to believe the worst possible things about you because they can.
It was fun while it lasted though.
Chris
