Kudos to matsuo

DrMcoy

Sr Member
I've read a lot of posts on this forum that warn fellow RPFers about other members who sell inferior products or simply don't follow through. While I certainly appreciate these posts and understand why they need to be written, I thought I'd post a short note that praises a well-known board member for providing exceptional customer service.

His board name is MATSUO, and he is known for offering very nice replicas of the various pistols and rifles from the new Battlestar Galactica series.

The specifics of my transaction are not important. What is important is that Matsuo recently sent me something he had promised to but did so on the honor system...it was an exchange for something I promised to send him back -- and he sent his item to me first, trusting me to send my promised item to him.

I realize that to many here this may not be a big deal, but in the 20 plus years I have been collecting prop replicas, I'm not sure I can think of one instance where someone sent me something without payment up front -- or in the situation where we were swapping stuff with each other, that I didn't have to send my stuff first.

That's all I wanted to say...other than to clarify I am not suggesting that Matsuo or others send out their handiwork for free in hopes they'll be compensated fairly, but rather I just wanted to point out that good stuff can and does happen when dealing with other members of the RPF.
 
Matsuo is definitely one of the greats - In terms of his skills, and his attitude.
I've seen him cop a bit of undue flak recently for being slow to deliver - But the poor guy was ill from too many years of resin fumes, then almost cut his thumb off!

And still got back to making awesome props as soon as he possibly could.

I recommend him as highly as I can.
 
Mat has always delivered. I have purchased several great pieces from him and they always come. And he always responds maybe not the quickest but he does and always deliver. Deffinetly someone you can trust!!

Kudos Mat
 
While I have never dealt with him, I would not hesitate for minute.

I have read quite a few posts like this one about what a stand-up guy he is.

I remember a few years back seeing I think it was an M-16 and his paintjob was nothing short of amazing, I mean it looked just like metal, he is truely a Wizard of resin.

I hope all is going well with him!
 
dont make me get all verta on you. Mat puts out quality stuff for sure:thumbsup

Got his Aliens Vasquez pistol a year or two back.

Jaw hit the FLOOR when I saw he captured the grain of the steel itself in the resin. AMAZING, wicked, casting skills!
 
As a new member here I heard a lot of complimentsabout Matsuo and can only say how amazing a job he did on the blaster I bought from him. He's a great guy who takes pride in his work which is second to none.
 
Are there any threads on the BEST sellers? That would be an interesting one, especially with pictures of each seller's products.
 
Double these statements!!!!

Had quite a few transactions with MATSUO in the past and every single one was smooth and pleasant :thumbsup

Markus
 
BTW, how is now a days ? :confused

I remember reading he got pretty badly cut
up in his workshop some time back but don't remember
reading anything about how he's doing now ?

:cool
 
He is currently setting up shop in a new location.

And I agree whole heartedly, Matt is a great guy and has tons of talent.

He is the magic man who keeps Mr. Death in his pocket.
 
Thanks guys I didn't know about this thread until someone pointed me to it. I don't surf the RPF as much as I used to. I'm truly humbled by the praise. :)

Ted, I got the item in return so the circle is now complete. Thanks!

Wolvster, I'm doing better, I have full movement but there is still numbness at the tip of my thumb so it's still hard to pick up little things and do silly stuff like button shirts or pick up a dime off a table... you know, odd little things you dont realize until you have something that impedes you doing them.

As DSB said I am in the middle of a move right now, it's extraordinarily hectic this time around, one of the hardest moves I've gone through. So if anyone is waiting on me for something please don't hesitate to contact me and I will check on the status.

Thanks again for the good words, I'll strive to continue to deseve them.

M
 
Also new to RPF but been lurking the Junkyard for some time and I feel very lucky to have acquired some Matsuo wepaons for my collection! Solid word.
 
I have a few Matsuo pieces, and they're all better than excellent. He also has some outstanding customer service, making pieces I bought directly from him as perfect as possible, even if it meant a little extra work on his part.

I wish I had the funds to pick up everything he offers, because I would just to support him and his fantastic work. (y)thumbsup:thumbsup
 
I'll second and third what has already been said...

I needed/wanted a particular item within a reasonable price range, and Matt took care of me and then some. Not alot of people nowadays that consider doing business like he does... :thumbsup
 
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