dbrussee
Well-Known Member
I suppose many/most of you already know this, but I learned the hard way...
I sold a replica (toy) pistol replica to a buyer in the UK. I'm located in the US. While this was clearly marked as a toy in the listing, when eBay's Global Shipper agent (Pitney Bowes) received the item, it was sent to and flagged by US Customs. Per eBay's rules (somewhat hard to find), eBay would typically return the item to the Seller (me). But as this was on their list of "flagged items", it was consolidated with other items and sold off to another eBay store. There, that eBay store used my photos and text description and listed the item for sale again. I contacted this eBay account trying to regain possession of the item, even offering to pay them for the shipping expense to return it to me but they refused. I also complained -- a lot -- to eBay about the issue. Their position is that they refunded the original buyer and allowed me to keep the revenue from the cancelled sale, so all parties were made whole. The problem is that there is a seller whose business model is essentially to tap into cancelled eBay sales, acquire merchandise, and then resell it. There are quite a few complaints about this liquidator online.
Anyway, I suspect you may be aware. Be cautious if you sell via eBay's Global Shipping Program and read all the fine print.
I sold a replica (toy) pistol replica to a buyer in the UK. I'm located in the US. While this was clearly marked as a toy in the listing, when eBay's Global Shipper agent (Pitney Bowes) received the item, it was sent to and flagged by US Customs. Per eBay's rules (somewhat hard to find), eBay would typically return the item to the Seller (me). But as this was on their list of "flagged items", it was consolidated with other items and sold off to another eBay store. There, that eBay store used my photos and text description and listed the item for sale again. I contacted this eBay account trying to regain possession of the item, even offering to pay them for the shipping expense to return it to me but they refused. I also complained -- a lot -- to eBay about the issue. Their position is that they refunded the original buyer and allowed me to keep the revenue from the cancelled sale, so all parties were made whole. The problem is that there is a seller whose business model is essentially to tap into cancelled eBay sales, acquire merchandise, and then resell it. There are quite a few complaints about this liquidator online.
Anyway, I suspect you may be aware. Be cautious if you sell via eBay's Global Shipping Program and read all the fine print.