Question Chat Room Error

Discussion in 'Site Support & News' started by PepMaster, Dec 4, 2011.

  1. PepMaster

    PepMaster Sr Member

    Trophy Points:
    Every time I go in the chat room, a text file pops up on my desktop telling me I have a Java error, Anyone know what's up?
    This might be a little bit long.
    # A fatal error has been detected by the Java Runtime Environment:
    # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d09cc7c, pid=3832, tid=3604
    # JRE version: 6.0_29-b11
    # Java VM: Java HotSpot(TM) Client VM (20.4-b02 mixed mode, sharing windows-x86 )
    # Problematic frame:
    # C [awt.dll+0x9cc7c]
    # If you would like to submit a bug report, please visit:
    # HotSpot Virtual Machine Error Reporting Page
    # The crash happened outside the Java Virtual Machine in native code.
    # See problematic frame for where to report the bug.

    --------------- T H R E A D ---------------
    Current thread (0x00d7d800): JavaThread "AWT-Windows" daemon [_thread_in_native, id=3604, stack(0x009c0000,0x00ac0000)]
    siginfo: ExceptionCode=0xc0000005, reading address 0x00000004
    EAX=0x00000000, EBX=0x00000001, ECX=0x03345e38, EDX=0x6d104af8
    ESP=0x00abfae4, EBP=0x00abfb0c, ESI=0x00d7d928, EDI=0x00000001
    EIP=0x6d09cc7c, EFLAGS=0x00010202

    Top of Stack: (sp=0x00abfae4)
    0x00abfae4: 00abfb74 6d09c780 00000000 00000000
    0x00abfaf4: 00000001 00d7d928 00abfae4 00abfb90
    0x00abfb04: 6d0c0628 00000001 00abfb38 77d48709
    0x00abfb14: 002e0228 00009819 03345e38 00000001
    0x00abfb24: 6d09c780 dcbaabcd 00000000 00abfb74
    0x00abfb34: 6d09c780 00abfba0 77d487eb 6d09c780
    0x00abfb44: 002e0228 00009819 03345e38 00000001
    0x00abfb54: 00abfc34 00abfc2c 005b8278 00000014

    Instructions: (pc=0x6d09cc7c)
    0x6d09cc5c: 10 00 8b 7d 14 3b fb 75 12 8b 15 dc 4a 10 6d b9
    0x6d09cc6c: dc 4a 10 6d ff 52 04 85 c0 74 23 8b 4d 10 8b 01
    0x6d09cc7c: ff 50 04 85 ff 0f 84 72 fd ff ff 8b 15 dc 4a 10
    0x6d09cc8c: 6d b9 dc 4a 10 6d ff 52 08 e9 5f fd ff ff 8b 45

    Register to memory mapping:
    EAX=0x00000000 is an unknown value
    EBX=0x00000001 is an unknown value
    ECX=0x03345e38 is an unknown value
    EDX=0x6d104af8 is an unknown value
    ESP=0x00abfae4 is pointing into the stack for thread: 0x00d7d800
    EBP=0x00abfb0c is pointing into the stack for thread: 0x00d7d800
    ESI=0x00d7d928 is an unknown value
    EDI=0x00000001 is an unknown value

    Stack: [0x009c0000,0x00ac0000], sp=0x00abfae4, free space=1022k
    Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
    C [awt.dll+0x9cc7c] Java_sun_awt_windows_WToolkit_loadSystemColors+0x75c
    C [USER32.dll+0x8709] GetDC+0x72
    C [USER32.dll+0x87eb] GetDC+0x154
    C [USER32.dll+0x89a5] GetWindowLongW+0x127
    C [USER32.dll+0x89e8] DispatchMessageW+0xf
    Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
    v ~StubRoutines::call_stub
    --------------- P R O C E S S ---------------
    Java Threads: ( => current thread )
    0x0339f400 JavaThread "Thread-89" [_thread_blocked, id=3200, stack(0x05b20000,0x05b70000)]
    0x0518e800 JavaThread "Timer-2" [_thread_blocked, id=2000, stack(0x03630000,0x03680000)]
    0x033c4400 JavaThread "Thread-57" [_thread_blocked, id=1548, stack(0x01060000,0x010b0000)]
    0x04d02c00 JavaThread "Java Sound Event Dispatcher" daemon [_thread_blocked, id=3152, stack(0x05ad0000,0x05b20000)]
    0x05331800 JavaThread "Thread-18" [_thread_blocked, id=3052, stack(0x058e0000,0x05930000)]
    0x033dec00 JavaThread "Thread-17" [_thread_blocked, id=2328, stack(0x04ee0000,0x04f30000)]
    0x0334bc00 JavaThread "Thread-16" [_thread_blocked, id=124, stack(0x04e90000,0x04ee0000)]
    0x033e7400 JavaThread "Thread-14" [_thread_blocked, id=1292, stack(0x04a40000,0x04a90000)]
    0x00d41400 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=784, stack(0x049f0000,0x04a40000)]
    0x00d66800 JavaThread "AWT-EventQueue-1" [_thread_blocked, id=592, stack(0x049a0000,0x049f0000)]
    0x00d78800 JavaThread "TimerQueue" daemon [_thread_blocked, id=3156, stack(0x04950000,0x049a0000)]
    0x03245000 JavaThread "AWT-EventQueue-2" [_thread_in_native, id=1928, stack(0x03800000,0x03850000)]
    0x00dbe800 JavaThread "AWT-Shutdown" [_thread_blocked, id=3408, stack(0x03710000,0x03760000)]
    0x0327d800 JavaThread "JVM[id=0]-Heartbeat" daemon [_thread_blocked, id=4072, stack(0x048b0000,0x04900000)]
    0x03279000 JavaThread "Browser Side Object Cleanup Thread" [_thread_blocked, id=3532, stack(0x047c0000,0x04810000)]
    0x03271c00 JavaThread "Windows Tray Icon Thread" [_thread_in_native, id=2856, stack(0x037b0000,0x03800000)]
    0x03270800 JavaThread "CacheCleanUpThread" daemon [_thread_blocked, id=4080, stack(0x03760000,0x037b0000)]
    0x0324ac00 JavaThread "CacheMemoryCleanUpThread" daemon [_thread_blocked, id=2964, stack(0x036c0000,0x03710000)]
    0x00d70400 JavaThread "SysExecutionTheadCreator" daemon [_thread_blocked, id=3544, stack(0x03480000,0x034d0000)]
    =>0x00d7d800 JavaThread "AWT-Windows" daemon [_thread_in_native, id=3604, stack(0x009c0000,0x00ac0000)]
    0x00d55000 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=1584, stack(0x03520000,0x03570000)]
    0x00d73000 JavaThread "Java Plug-In Pipe Worker Thread (Client-Side)" daemon [_thread_in_native, id=1132, stack(0x034d0000,0x03520000)]
    0x00d6fc00 JavaThread "Timer-0" [_thread_blocked, id=3460, stack(0x03430000,0x03480000)]
    0x00d73800 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=3424, stack(0x031e0000,0x03230000)]
    0x00d31c00 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=1976, stack(0x00fa0000,0x00ff0000)]
    0x00d23000 JavaThread "C1 CompilerThread0" daemon [_thread_blocked, id=3836, stack(0x00f50000,0x00fa0000)]
    0x00d21800 JavaThread "Attach Listener" daemon [_thread_blocked, id=3944, stack(0x00f00000,0x00f50000)]
    0x00d20400 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=548, stack(0x00eb0000,0x00f00000)]
    0x00d1cc00 JavaThread "Finalizer" daemon [_thread_blocked, id=3240, stack(0x00e60000,0x00eb0000)]
    0x00d18000 JavaThread "Reference Handler" daemon [_thread_blocked, id=2792, stack(0x00e10000,0x00e60000)]
    0x008c8000 JavaThread "main" [_thread_in_native, id=3536, stack(0x00950000,0x009a0000)]
    Other Threads:
    0x00cdbc00 VMThread [stack: 0x00dc0000,0x00e10000] [id=3764]
    0x00d45800 WatcherThread [stack: 0x00ff0000,0x01040000] [id=728]
    VM state:not at safepoint (normal execution)
    VM Mutex/Monitor currently owned by a thread: None
    def new generation total 5632K, used 1405K [0x22970000, 0x22f80000, 0x26410000)
    eden space 5056K, 18% used [0x22970000, 0x22a56e60, 0x22e60000)
    from space 576K, 83% used [0x22ef0000, 0x22f68980, 0x22f80000)
    to space 576K, 0% used [0x22e60000, 0x22e60000, 0x22ef0000)
    tenured generation total 12288K, used 10268K [0x26410000, 0x27010000, 0x2d970000)
    the space 12288K, 83% used [0x26410000, 0x26e17008, 0x26e17200, 0x27010000)
    compacting perm gen total 12288K, used 8243K [0x2d970000, 0x2e570000, 0x31970000)
    the space 12288K, 67% used [0x2d970000, 0x2e17ccb8, 0x2e17ce00, 0x2e570000)
    ro space 10240K, 51% used [0x31970000, 0x31e9d0b8, 0x31e9d200, 0x32370000)
    rw space 12288K, 54% used [0x32370000, 0x32a09570, 0x32a09600, 0x32f70000)
    Code Cache [0x010c0000, 0x01488000, 0x030c0000)
    total_blobs=2266 nmethods=2009 adapters=190 free_code_cache=29619712 largest_free_block=320
    Dynamic libraries:
    0x00400000 - 0x00424000 C:\Program Files\Java\jre6\bin\java.exe
    0x7c900000 - 0x7c9b2000 C:\WINDOWS\system32\ntdll.dll
    0x7c800000 - 0x7c8f5000 C:\WINDOWS\system32\kernel32.dll
    0x64d00000 - 0x64d34000 C:\Program Files\AVAST Software\Avast\snxhk.dll
    0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.dll
    0x77e70000 - 0x77f02000 C:\WINDOWS\system32\RPCRT4.dll
    0x77fe0000 - 0x77ff1000 C:\WINDOWS\system32\Secur32.dll
    0x5cb70000 - 0x5cb96000 C:\WINDOWS\system32\ShimEng.dll
    0x71590000 - 0x71609000 C:\WINDOWS\AppPatch\AcLayers.DLL
    0x77d40000 - 0x77dd0000 C:\WINDOWS\system32\USER32.dll
    0x77f10000 - 0x77f58000 C:\WINDOWS\system32\GDI32.dll
    0x7c9c0000 - 0x7d1d6000 C:\WINDOWS\system32\SHELL32.dll
    0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll
    0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll
    0x774e0000 - 0x7761c000 C:\WINDOWS\system32\ole32.dll
    0x769c0000 - 0x76a73000 C:\WINDOWS\system32\USERENV.dll
    0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV
    0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.DLL
    0x773d0000 - 0x774d2000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll
    0x7c340000 - 0x7c396000 C:\Program Files\Java\jre6\bin\msvcr71.dll
    0x6d7f0000 - 0x6da9f000 C:\Program Files\Java\jre6\bin\client\jvm.dll
    0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll
    0x6d7a0000 - 0x6d7ac000 C:\Program Files\Java\jre6\bin\verify.dll
    0x6d320000 - 0x6d33f000 C:\Program Files\Java\jre6\bin\java.dll
    0x6d000000 - 0x6d14c000 C:\Program Files\Java\jre6\bin\awt.dll
    0x5ad70000 - 0x5ada8000 C:\WINDOWS\System32\uxtheme.dll
    0x6d7e0000 - 0x6d7ef000 C:\Program Files\Java\jre6\bin\zip.dll
    0x6d420000 - 0x6d426000 C:\Program Files\Java\jre6\bin\jp2native.dll
    0x6d1d0000 - 0x6d1e3000 C:\Program Files\Java\jre6\bin\deploy.dll
    0x77a80000 - 0x77b15000 C:\WINDOWS\system32\CRYPT32.dll
    0x77b20000 - 0x77b32000 C:\WINDOWS\system32\MSASN1.dll
    0x77120000 - 0x771ac000 C:\WINDOWS\system32\OLEAUT32.dll
    0x3d930000 - 0x3da16000 C:\WINDOWS\system32\WININET.dll
    0x01040000 - 0x01049000 C:\WINDOWS\system32\Normaliz.dll
    0x78130000 - 0x78263000 C:\WINDOWS\system32\urlmon.dll
    0x3dfd0000 - 0x3e1b8000 C:\WINDOWS\system32\iertutil.dll
    0x6d6a0000 - 0x6d6e6000 C:\Program Files\Java\jre6\bin\regutils.dll
    0x77c00000 - 0x77c08000 C:\WINDOWS\system32\VERSION.dll
    0x6d600000 - 0x6d613000 C:\Program Files\Java\jre6\bin\net.dll
    0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\WS2_32.dll
    0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll
    0x6d620000 - 0x6d629000 C:\Program Files\Java\jre6\bin\nio.dll
    0x74720000 - 0x7476b000 C:\WINDOWS\system32\MSCTF.dll
    0x77b40000 - 0x77b62000 C:\WINDOWS\system32\apphelp.dll
    0x755c0000 - 0x755ee000 C:\WINDOWS\system32\msctfime.ime
    0x6d230000 - 0x6d27f000 C:\Program Files\Java\jre6\bin\fontmanager.dll
    0x71a50000 - 0x71a8f000 C:\WINDOWS\System32\mswsock.dll
    0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll
    0x76fb0000 - 0x76fb8000 C:\WINDOWS\System32\winrnr.dll
    0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll
    0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll
    0x662b0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
    0x71a90000 - 0x71a98000 C:\WINDOWS\System32\wshtcpip.dll
    0x0ffd0000 - 0x0fff8000 C:\WINDOWS\system32\rsaenh.dll
    0x5b860000 - 0x5b8b4000 C:\WINDOWS\system32\netapi32.dll
    0x6d1a0000 - 0x6d1c3000 C:\Program Files\Java\jre6\bin\dcpr.dll
    0x6d510000 - 0x6d535000 C:\Program Files\Java\jre6\bin\jsound.dll
    0x6d540000 - 0x6d548000 C:\Program Files\Java\jre6\bin\jsoundds.dll
    0x73f10000 - 0x73f6c000 C:\WINDOWS\system32\DSOUND.dll
    0x76c30000 - 0x76c5e000 C:\WINDOWS\system32\WINTRUST.dll
    0x76c90000 - 0x76cb8000 C:\WINDOWS\system32\IMAGEHLP.dll
    0x72d20000 - 0x72d29000 C:\WINDOWS\system32\wdmaud.drv
    0x72d10000 - 0x72d18000 C:\WINDOWS\system32\msacm32.drv
    0x77be0000 - 0x77bf5000 C:\WINDOWS\system32\MSACM32.dll
    0x77bd0000 - 0x77bd7000 C:\WINDOWS\system32\midimap.dll
    0x73ee0000 - 0x73ee4000 C:\WINDOWS\system32\KsUser.dll
    0x76bf0000 - 0x76bfb000 C:\WINDOWS\system32\PSAPI.DLL
    VM Arguments:
    jvm_args: -D__jvm_launched=18533961900 -Xbootclasspath/a:C:\PROGRA~1\Java\jre6\lib\deploy.jar;C:\PROGRA~1\Java\jre6\lib\javaws.jar;C:\PROGRA~1\Java\jre6\lib\plugin.jar -Dsun.awt.warmup=true
    java_command: sun.plugin2.main.client.PluginMain write_pipe_name=jpi2_pid2396_pipe3,read_pipe_name=jpi2_pid2396_pipe2
    Launcher Type: SUN_STANDARD
    Environment Variables:
    PATH=C:\Program Files\Internet Explorer;;C:\WINDOWS\System32;C:\Program Files\Common Files\Microsoft Shared\Windows Live
    PROCESSOR_IDENTIFIER=x86 Family 6 Model 10 Stepping 0, AuthenticAMD

    --------------- S Y S T E M ---------------
    OS: Windows XP Build 2600 Service Pack 2
    CPU:total 1 (1 cores per cpu, 1 threads per core) family 6 model 10 stepping 0, cmov, cx8, fxsr, mmx, sse, mmxext, 3dnow, 3dnowext
    Memory: 4k page, physical 720368k(203360k free), swap 1763452k(1208684k free)
    vm_info: Java HotSpot(TM) Client VM (20.4-b02) for windows-x86 JRE (1.6.0_29-b11), built on Oct 3 2011 01:01:08 by "java_re" with MS VC++ 7.1 (VS2003)
    time: Sun Dec 04 16:44:04 2011
    elapsed time: 3216 seconds
  2. exoray

    exoray Master Member

    Trophy Points:
    Looks like you might have a browser based malware/trojan or a bad IE toolbar or something like that...

    Download and run Malwarebytes, do a complete system scan...

    Make sure your version of IE is current, and it appears you really need to bring your Windows XP more current, you are still at service pack 2, that is 7 years outdated...
    Last edited: Dec 5, 2011
  3. Roger Ramjet

    Roger Ramjet Sr Member

    Trophy Points:
    Also make sure your JAVA Platform is up to date.

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