Another satisfied BBTS customer here! That said, they do tend to get product later than other sellers; not sure why. I had their Trick or Treat Studios Michael Myers on preorder for months, and had to sit back and watch others enjoy their wares who had ordered from TOTS directly. I ended up canceling and doing the same. I have some other stuff with them right now I'm willing to wait on -- especially at their $4 flat shipping rate!