Hi guys,
just curious if anyone know this guy, Bruce Coulombe: https://www.facebook.com/bruce.coulombe.10
I find him on: http://www.deloreantimemachines.com/
facebook: https://www.facebook.com/pages/Delorean-Time-Machines-sales-rental/171121596297656?ref=ts&fref=ts
I sent him on May my Remote Controller FUTABA (green version, more expansive and accurate) cause I seen that him could do a very nice conversion to do it 100% screen accurate.
He said me that he received it and start immediatly work to ship it at end of June. Ok, I'm happy for this!
So I wait end June... wait... wait... no notice from him!
he reply
I was a bit worried... I paid much $$$ my FUTABA, so start to write him... he reply to me after various email (with no reply) and said me
"You are in my to do schedule. I will make your prop and have it out to you this month. Please check back with me in one week.
Regards
Bruce"
I'm back to be happy... I'll have my FUTABA ready in July....
After one week I'll contact him again... after tons of email with no reply, finally a email from him on 31th JULY (!!!!!!)
He wrote me this email:
"I knew I should not have taken on your order because we are crazy slammed but......
I'm not going to give you accuses for my lack in responding to emails. I am responsible for my unprofessional actions no matter how overhelmed we (I) am.
Rob tells me that your radio is now completed but, I need to personally inspect it when I return to my shop on Monday. If all has been done well, it will be shipped out on Wednesday August 5th.
I apologize for your frustration for my lack in responding to emails.
Regards
Bruce"
Ok... I'm again happy! This time he give me a day of shipping! So I wait until 5th August... write him again....
Now guys I wrote him EVERYDAY, 2/3 emails each day, many message on his facebook profile, wrote a BAD feedback on his group page but now I don't know what I could do more!!!
I don't want to loose my FUTABA, I paid it too much to give it to him like a present...
Anyone could help me? Maybe to write a message, or a phone call to him.........
I need your help guys......
just curious if anyone know this guy, Bruce Coulombe: https://www.facebook.com/bruce.coulombe.10
I find him on: http://www.deloreantimemachines.com/
facebook: https://www.facebook.com/pages/Delorean-Time-Machines-sales-rental/171121596297656?ref=ts&fref=ts
I sent him on May my Remote Controller FUTABA (green version, more expansive and accurate) cause I seen that him could do a very nice conversion to do it 100% screen accurate.
He said me that he received it and start immediatly work to ship it at end of June. Ok, I'm happy for this!
So I wait end June... wait... wait... no notice from him!
he reply
I was a bit worried... I paid much $$$ my FUTABA, so start to write him... he reply to me after various email (with no reply) and said me
"You are in my to do schedule. I will make your prop and have it out to you this month. Please check back with me in one week.
Regards
Bruce"
I'm back to be happy... I'll have my FUTABA ready in July....
After one week I'll contact him again... after tons of email with no reply, finally a email from him on 31th JULY (!!!!!!)
He wrote me this email:
"I knew I should not have taken on your order because we are crazy slammed but......
I'm not going to give you accuses for my lack in responding to emails. I am responsible for my unprofessional actions no matter how overhelmed we (I) am.
Rob tells me that your radio is now completed but, I need to personally inspect it when I return to my shop on Monday. If all has been done well, it will be shipped out on Wednesday August 5th.
I apologize for your frustration for my lack in responding to emails.
Regards
Bruce"
Ok... I'm again happy! This time he give me a day of shipping! So I wait until 5th August... write him again....
Now guys I wrote him EVERYDAY, 2/3 emails each day, many message on his facebook profile, wrote a BAD feedback on his group page but now I don't know what I could do more!!!
I don't want to loose my FUTABA, I paid it too much to give it to him like a present...
Anyone could help me? Maybe to write a message, or a phone call to him.........
I need your help guys......