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  1. RPF Premium Member Usagi Pilgrim's Avatar
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    NC
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    May 5, 2017, 10:18 PM - Re: Hasbro Marvel Legends Star-Lord Mask and Mjolnir #51

    Just did a search on Amazon & the Star Lord mask is back up. It allowed me to preorder with a release date of August 1st, & a delivery date of the 3rd.

    Fingers crossed that it sticks this time.
  2. WZAJETS's Avatar
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    Jul 2011
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    May 5, 2017, 10:20 PM - Re: Hasbro Marvel Legends Star-Lord Mask and Mjolnir #52

    I also just ordered again after they cancelled my preorder last month
  3. RPF Premium Member Usagi Pilgrim's Avatar
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    May 5, 2017, 10:48 PM - Re: Hasbro Marvel Legends Star-Lord Mask and Mjolnir #53

    Just got an email confirming my order, so hopefully their issues are resolved.
  4. RPF Premium Member Thain's Avatar
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    May 2013
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    Cincinnati, OH
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    May 6, 2017, 4:04 PM - Re: Hasbro Marvel Legends Star-Lord Mask and Mjolnir #54

    I ordered mine on Amazon last night and got an email confirm. Looks like it's happening again, thankfully!
  5. Member Since
    Oct 2014
    From
    WA state
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    1,835
    May 7, 2017, 5:09 PM - Re: Hasbro Marvel Legends Star-Lord Mask and Mjolnir #55

    Yup, one more for preorder and email confirm. Glad this is happening.
  6. Coldhands RPF Premium Member Sundowner's Avatar
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    May 7, 2017, 5:31 PM - Re: Hasbro Marvel Legends Star-Lord Mask and Mjolnir #56

    I just got back from the movie and ordered it as I walked out. I'm sucker
  7. RPF Premium Member Thain's Avatar
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    Cincinnati, OH
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    May 7, 2017, 7:26 PM - Re: Hasbro Marvel Legends Star-Lord Mask and Mjolnir #57

    Sundowner said: View Post
    I just got back from the movie and ordered it as I walked out. I'm sucker
    I don't blame you. When I saw it Thursday, every time Quill was flying around in his aero-rig I kept thinking to myself: "I really want that Hot Toys Star-Lord figure..." I still haven't bit the bullet yet, but I'm very tempted.
  8. mluder's Avatar
    Member Since
    Apr 2010
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    May 11, 2017, 2:25 PM - Re: Hasbro Marvel Legends Star-Lord Mask and Mjolnir #58

    Just had my Amazon re-order canceled... WTF?!?!?!
    Anyone else?

    EDIT - It's still up on Amazon. Hmmm. Placing an new order for the 3rd time and it was accepted.
    Strange things are afoot.

    Cheers
    Steve
  9. RPF Premium Member karmajay's Avatar
    Member Since
    Jan 2014
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    Wendell, NC
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    1,098
    May 11, 2017, 2:54 PM - Re: Hasbro Marvel Legends Star-Lord Mask and Mjolnir #59

    Mine got canceled again and I got a $10 gift card because of it. Not sure what the issue is.

    EDIT: reordered like above poster. We'll see what happens.
  10. RPF Premium Member Ein's Avatar
    Member Since
    Oct 2011
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    May 11, 2017, 2:56 PM - Re: Hasbro Marvel Legends Star-Lord Mask and Mjolnir #60

    Yeah... Ordered again from Amazon, but also a third party merchant just in case.
  11. RPF Premium Member Usagi Pilgrim's Avatar
    Member Since
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    From
    NC
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    May 11, 2017, 5:21 PM - Re: Hasbro Marvel Legends Star-Lord Mask and Mjolnir #61

    Check your order numbers!

    I also got the email & gift card, but when I went to my account, it's still showing for an August 3rd delivery.

    I called Amazon & was told the email I received today was for the previous order that had been cancelled. The order number in the email didn't match the current order, so she checked several times, & assured me the helmet is still in my orders & on its way.

    Just make sure you don't have two on the way if you ordered again after today's email.
  12. RPF Premium Member Ein's Avatar
    Member Since
    Oct 2011
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    May 11, 2017, 5:42 PM - Re: Hasbro Marvel Legends Star-Lord Mask and Mjolnir #62

    Here's a little bit of information I was able to dig up. After Amazon cancelled my initial order, I went to EntertainmentEarth.com and placed an order there, thinking I should probably come up with an alternative.

    I went to their site again today, after seeing it was relisted on Amazon, and discovered that I could not find the helmet on EntertainmentEarth.com anymore. I checked my order, referenced the item number, and saw that it had been removed from their site.

    I decided I should give their customer support an e-mail, so I did so:

    Hi there,

    Order Date: 5/1/2017
    Order No.: [Removed]
    Internet Order No.: [Removed]

    HSC0692, 1, Guardians of the Galaxy Star-Lord Electronic Helmet, On Pre-Order, Earliest Arrival Date is July 2017

    So, my questions are as follows...

    The link to this item on your site appears to no longer be valid:

    http://www.entertainmentearth.com/pr...number=HSC0692

    I initially preordered this item on Amazon back in February. Amazon then pulled the item and cancelled preorders in April. I found it on your site, and placed my order May 1. Now, it appears to be back on Amazon again, and gone from your own site.

    What's going on? Am I likely to get this item from you guys? Can you tell me anything more at this point?

    Thanks
    I got this response from the Entertainment Earth Customer Support:

    Hello there,
    Thank you for your email.

    Hasbro told us that we had put the item up too early on our website, this was also originally the case with Amazon but apparently they have handed over the “first to market” rights to Amazon at this time. We still have your order, your order is still valid with us and we aren’t going to cancel it.. You basically got access to pre-order the item before it was even supposed to be up for pre-order.

    Once the item is actually shipped to us, we will then turn it around and ship your order out. It is still expected to arrive in July, but we cannot keep the listing up on our website at this time due to Hasbro not giving us the rights to do so.

    Please let me know of any other questions or concerns.

    Regards,

    Kat Thornburgh | Client Services Representative

    Interesting. I wonder if Amazon took the item down because other retailers infringed on their contractual "first to market" rights and broke the deal off with Hasbro, then re-established it after Hasbro made other retailers take theirs down? There are still a number of sites offering the helmet for sale, so I don't know what sense that makes... but maybe that's a start.

    I'm debating if I want to keep my Amazon preorder or not at this point, if only because EE seems to have the situation under control. I ultimately don't want to end up with two of these, nice as it may be.
  13. Coldhands RPF Premium Member Sundowner's Avatar
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    May 11, 2017, 5:49 PM - Re: Hasbro Marvel Legends Star-Lord Mask and Mjolnir #63

    I haven't had my order cancelled
  14. Fly4v's Avatar
    Member Since
    May 2012
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    May 11, 2017, 6:57 PM - Re: Hasbro Marvel Legends Star-Lord Mask and Mjolnir #64

    Sundowner said: View Post
    I haven't had my order cancelled
    You shouldn't tempt fate. My order hasn't been cancelled either.

    Now both will be gone.
  15. Solo's Avatar
    Member Since
    Feb 2003
    From
    Iowa (Capt. Kirk's home state)
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    349
    May 11, 2017, 7:04 PM - Re: Hasbro Marvel Legends Star-Lord Mask and Mjolnir #65

    Mine was cancelled but it was just sitting in my cart for later. I had already ordered from EE and it was about the same price so I changed my mind about completing the Amazon checkout. Glad I did now.

    Fool my once, Amazon...


    Sent from my iPhone using Tapatalk
  16. RPF Premium Member hebrewersfan's Avatar
    Member Since
    Dec 2012
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    May 11, 2017, 9:10 PM - Re: Hasbro Marvel Legends Star-Lord Mask and Mjolnir #66

    Weird to hear that there are still Amazon problems. Ordered May 7th, everything still looks good. Can't wait for that to come, bday is July 31st, so that's going to be a good week if it arrives Aug 3. Hope to see some more pics or video of it (maybe it will be on display at an upcoming comic con?). I know it won't compare to some of the custom made ones on here, but I hope the Hasbro one isn't obnoxiously huge or something that just doesn't even look right while wearing.
  17. RPF Premium Member Thain's Avatar
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    May 2013
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    Cincinnati, OH
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    May 12, 2017, 1:46 AM - Re: Hasbro Marvel Legends Star-Lord Mask and Mjolnir #67

    Received the cancellation email and $10 gift card, but it still says it's arriving August 3rd in my Orders. This whole this is so weird! I just pray I can get my hands on one of these eventually...
  18. RPF Premium Member Usagi Pilgrim's Avatar
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    NC
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    May 12, 2017, 9:33 AM - Re: Hasbro Marvel Legends Star-Lord Mask and Mjolnir #68

    I said this earlier, but in case some missed it...


    Check you order numbers, because according to Amazon, NO ORDERS have been cancelled. The emails people received yesterday were for the first orders that were cancelled several weeks ago when there was an issue.

    Easiest way to tell- Look at the order number referenced in the email yesterday, then look at the order number in your pre-order. They shouldn't match.

    The rep yesterday told me they were sending out the gift vouchers via email, so that's why we got the notifications yesterday.
  19. RPF Premium Member karmajay's Avatar
    Member Since
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    Wendell, NC
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    May 12, 2017, 11:56 AM - Re: Hasbro Marvel Legends Star-Lord Mask and Mjolnir #69

    Thanks for the explanation. I did have 2 on order so I canceled one.
  20. lupinthethird's Avatar
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    Apr 2000
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    Jul 21, 2017, 4:00 AM - Re: Hasbro Marvel Legends Star-Lord Mask and Mjolnir #70

    I received the helmet today from Entertainment Earth and it looks OK except for a weird film around the eyes that CANNOT be removed! Does anybody have any idea how to fix this?Click image for larger version. 

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  21. RPF Janitor RPF Premium Member Lear60man's Avatar
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    Jul 21, 2017, 5:09 AM - Re: Hasbro Marvel Legends Star-Lord Mask and Mjolnir #71

    lupinthethird said: View Post
    I received the helmet today from Entertainment Earth and it looks OK except for a weird film around the eyes that CANNOT be removed! Does anybody have any idea how to fix this?Click image for larger version. 

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    Looks like you are doing a good job of removing it on the left eye, from the wearers perspective. Is it clearcoat overspray?
  22. RPF Premium Member Ein's Avatar
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    Oct 2011
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    Jul 21, 2017, 10:02 AM - Re: Hasbro Marvel Legends Star-Lord Mask and Mjolnir #72

    Got mine today from Entertainment Earth, too. I'm super, super impressed with the quality of the helmet.







    I did notice a similar fogging/filming on the lenses (it picked up my fingerprints almost immediately) but a bit of windex seemed to smooth things out, at least from what I could see. The Bluetooth functionality took a bit of fighting to get to sync up to my phone - it wasn't showing up on scans, but you just have to keep hitting the LED light to re-prompt the helmet. Once it did sync up, though, it's amazing. I'm legitimately surprised how well the audio comes through - audible to both the wearer and surroundings, so I guess you can set up your own dance-offs now.

    There's rubberized webbing and face padding that makes it surprisingly comfortable to wear, and the visibility ain't actually that bad, all things considered. I would consider this a step up from even the Iron Man Legends helmet, which I was already in love with.
  23. RPF Premium Member hebrewersfan's Avatar
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    Dec 2012
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    Jul 21, 2017, 10:11 AM - Re: Hasbro Marvel Legends Star-Lord Mask and Mjolnir #73

    ^ looks awesome!

    Can't wait to get mine, ordered from Amazon, so I think ETA is August 3
  24. Member Since
    May 2013
    Messages
    122
    Jul 21, 2017, 11:00 AM - Re: Hasbro Marvel Legends Star-Lord Mask and Mjolnir #74

    Yea I ordered from Amazon as well...hope they ship them earlier but not banking on it...lol

    The Paint job looks much better than the promotional photo's previously listed... Not sure if repainting will be needed...what say you @Ein

    hebrewersfan said: View Post
    ^ looks awesome!

    Can't wait to get mine, ordered from Amazon, so I think ETA is August 3
  25. Member Since
    May 2013
    Messages
    122
    Jul 21, 2017, 11:15 AM - Re: Hasbro Marvel Legends Star-Lord Mask and Mjolnir #75

    Hey @Ein Whats going on with the gap on the helmet? Just wanted to know if that is normal or a sizing thing?
    Click image for larger version. 

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