This is Reggie from ANOVOS with an update (delay) about your order #ANOVOS-13-1003 for the STAR WARS™: THE FORCE AWAKENS: Kylo Ren Premier Costume Ensemble with Helmet. This beautifully detailed costume has completed production and we were able to achieve a stunningly perfect, screen accurate color match on the fabric. (oh, you mean black?!) This Ensemble is certain to be something you will be extremely proud to add to your Star Wars collection. (all excitement is gone. I’m working off of curiosity now) It is currently undergoing safety testing, which ensures getting you a product that is the ANOVOS vision for quality. (what do you mean by safety? Removing the grenades and dusting of cyanide?) As such, these items remain on schedule to begin delivery to customers in Spring and into Summer 2018.
Which means late September
We have found that moving projects to different manufacturers (meaning United States because you tried to save money by using incompetent slave labor and had to start over) has improved our ability to provide a full range of items to customers this season, however we still have a bit to go to achieve that goal. This upcoming season has promised (season? Now the sky talks to you? I felt that someone was making promises somewhere. I thought it was you guys but I guess it is the wind) to be our opportunity to finish these outstanding projects and continue to move forward with a number of other wonderful items that are planned for release in the coming year. (“planned” means nothing at Anovos) We sincerely appreciate that you continue to stand with us as we move forward. (not standing with you at all. Waiting.) Thank you for being an ANOVOS customer!
