OMG this is the worst company ever.
Bought an OT Stormy kit on layaway like two years ago. After four months or so, seeing all the Anovos problem I tried to cancel. Could not get my refund no matter how many times I tried. It got pushed to the bottom of the to do list and eventually I just gave up, tired of calling and online chatting again and again.
A while back I hear from them, "we have it in stock, would you like to finish paying for it at the original price (much less than we are charging now)"?
Yes I would here is the remaining money. Done, paid for.
Weeks later nothing,
Weeks later calls, emails, online chats and nothing. It's all fixed, it's on the way, you have not paid for it yet, etc. No, I am not exaggerating.
I had to call and email and basically harass them until they finally sent my kit.
Then, even though I gave them my new address, they sent it to the old one. UPS bites as I called them to let them know, they assured me it would not be left there and then they left it there.
I really don't get it. Product quality on Anovos and EFX is awesome. Service worst I have ever had with any company that has remained in business.
Just FYI
Bought an OT Stormy kit on layaway like two years ago. After four months or so, seeing all the Anovos problem I tried to cancel. Could not get my refund no matter how many times I tried. It got pushed to the bottom of the to do list and eventually I just gave up, tired of calling and online chatting again and again.
A while back I hear from them, "we have it in stock, would you like to finish paying for it at the original price (much less than we are charging now)"?
Yes I would here is the remaining money. Done, paid for.
Weeks later nothing,
Weeks later calls, emails, online chats and nothing. It's all fixed, it's on the way, you have not paid for it yet, etc. No, I am not exaggerating.
I had to call and email and basically harass them until they finally sent my kit.
Then, even though I gave them my new address, they sent it to the old one. UPS bites as I called them to let them know, they assured me it would not be left there and then they left it there.
I really don't get it. Product quality on Anovos and EFX is awesome. Service worst I have ever had with any company that has remained in business.
Just FYI