eFX SCOUT TROOPER HELMET LEGEND EDITION!!
- Thread starter GINO
- Start date
jkno
Legendary Member
I guess EFX crazy high international shipping rates backfired since no international customer received their free Vader helmet yet. With those absurd shipping costs EFX would go bankrupt easily ...
Yorkie Fett
Sr Member
If Efx aren't going to give international customers the Vader helmet due to shipping costs, then surely the right thing to do would be refund them the cost of the Vader helmet.
jkno
Legendary Member
That could be an idea. Because international shipping cost might be more than the PCR Vader helmet itself
Star Wars Helmets
Sr Member
Guys - I think the problem is a lot deeper than this. This whole debacle reminds me of the "bad old days" of this hobby - the vendors who would take money upfront and mysteriously run into problem after problem. Excuse after excuse.
It doesn't take a genius to work out a cheap way to send out the Vader PCR's to international customers. Since they don't have any inherent value to EFX they could just send them by USPS (or a similar cheap option). In the unlikely event one is damaged, just ask for photo proof and send another out. There's no real value in them to EFX.
Bottom line is IF EFX WANTED TO SOLVE THIS PROBLEM THEN THEY COULD. So there's clearly a reason WHY they aren't (and I'm talking about the Scout helmet and the PCR Vader here)
I'm just sad that a company that was once so damn good now seem to think its acceptable to treat their customers so disgracefully.
Such a shame
Cheers
Jez
It doesn't take a genius to work out a cheap way to send out the Vader PCR's to international customers. Since they don't have any inherent value to EFX they could just send them by USPS (or a similar cheap option). In the unlikely event one is damaged, just ask for photo proof and send another out. There's no real value in them to EFX.
Bottom line is IF EFX WANTED TO SOLVE THIS PROBLEM THEN THEY COULD. So there's clearly a reason WHY they aren't (and I'm talking about the Scout helmet and the PCR Vader here)
I'm just sad that a company that was once so damn good now seem to think its acceptable to treat their customers so disgracefully.
Such a shame
Cheers
Jez
....and the same can be said about ANOVOS.......
I'm just sad that a company that was once so damn good now seem to think its acceptable to treat their customers so disgracefully.
Such a shame
Cheers
Jez
Star Wars Helmets
Sr Member
You may well be right Apollo, but I (like a lot of other people here) don't take any comfort from knowing there may be similarly bad companies out there.
This thread is about EFX, not sure what the point is of saying "Co. XYZ is just as bad"
Cheers
Jez
They share the same business model as for why post it here I like one stop shopping know what I mean
Never hurts to put the word out! :thumbsup
Never hurts to put the word out! :thumbsup
Darth Niob
Sr Member
I think we can agree that both companies suck
Jagjaguwar
Sr Member
From my perspective (as someone with items on order from BOTH companies), there's a world of difference between them. One responds to emails in nearly all cases, and one ignores them in nearly all cases. One continues to offer refunds (yes, that is, your money back, at any point during the long wait), while the other offered some strange deal where by accepting a "we're sorry we're bad at this" gift, you forfeited your right to a refund. And when one of these companies had some bad press going around the forums about refunds vs store credit, one of that company's founders came here to explain himself, while the other company seems to have a vow of silence in place except when their representative drops in with news of another new product to sell.
Yes, both have missed release projections, which is disappointing. But they are not the same.
As for the topic of the thread, these Scouts: do we even have an estimated release window at this point? Like, ANY sort of idea? Last I heard was something about samples coming from somewhere going somewhere else for approval. But I really might have imagined that.
Yes, both have missed release projections, which is disappointing. But they are not the same.
As for the topic of the thread, these Scouts: do we even have an estimated release window at this point? Like, ANY sort of idea? Last I heard was something about samples coming from somewhere going somewhere else for approval. But I really might have imagined that.
Star Wars Helmets
Sr Member
No. They're just saying the same rubbish as they've been saying for the last two years. Just more dumb excuses and broken promises.
Like I said it reminds me of the 'bad old days' of the last decade where certain prop makers continually failed to deliver - using new orders to fund their broken cash flow.
Cheers
Jez
I think they have used the money for the scouthelmets for "other stuff" and now they need every penny to complete the runs.
But its a big risk to send them money because if they are going bankrupt the money is lost.So that is the complete problem in my eyes.
They will never become enough money because the people are too wary about them after the last storys.
In my eyes the Vader plastic helmet is the only hope...when they sell enough of them we could see the other stuff also one day.:unsure
But its a big risk to send them money because if they are going bankrupt the money is lost.So that is the complete problem in my eyes.
They will never become enough money because the people are too wary about them after the last storys.
In my eyes the Vader plastic helmet is the only hope...when they sell enough of them we could see the other stuff also one day.:unsure
Lichtbringer
Master Member
Well, im sure Gino and some others now have the stuff they wanted - so can you all please stop complaining and go back to send them more money?
Imperial Might
New Member
Amen, brother!!! you said exactly what I was thinking!!
voice in the crowd
Sr Member
Well I got an email from eFX this morning I was kind of hoping it would be a Scout helmet update.
Turns out it is a pre-order for a die cast Millenium Falcon that 'should' be ready Nov / Dec 2016 - yet another example of taking money for a product that does exist.
An update from eFX on the Scout helmet would be much appreciated.
Turns out it is a pre-order for a die cast Millenium Falcon that 'should' be ready Nov / Dec 2016 - yet another example of taking money for a product that does exist.
An update from eFX on the Scout helmet would be much appreciated.
jkno
Legendary Member
Got the email as well, and I was also disappointed seeing no news regarding the Scout
Fixed that for you
Fixed that for you
voice in the crowd
Sr Member
Got the email as well, and I was also disappointed seeing no news regarding the Scout
Fixed that for you
Oops
Thanks for that,
Star Wars Helmets
Sr Member
Dont hold your breath! A couple of months ago they said they were waiting for EVERY International customer to confirm their address before sending ANY helmets out. Now that's clever!
So presumably we'll all wait forever if just one person fails to answer. What happens if someone dies waiting - it's been long enough!!
Cheers
Jez
