I find the whole, "As long as I get the item, everything is good" equal to that of the redneck woman on COPS who says, "He beats me and the kids but he really loves us."
It's not the length of the wait that is the issue. Fewer would complain if they just said it would be a 2 year wait going into the order. It's the inability of Anovos to know and understand their own production timeline. The problem is that they are taking preorders too early in product development timeline and cannot predict issues. It is like a hurricane making landfall. Predictions of location is better as it gets closer to the event. Their need to bring in money ASAP and lock in commitments is problematic to customers.
And if you think one product delay of something you did not order does not effect you, you are delusional. Let's take the Solo Rig. If we give the benefit of the doubt to Anovos and that they were always honest about what they thought the ETAs were we can see this was costly. The Rigs were expected within an annual quarter. It took almost 3 years to complete the order. During that time they had to:
- Redesign components
- Change materials
- Store product components that were ready before other parts.
- Include and extra buckle part because they shipped the wrong part.
- Ship items in 4 separate shipments (the rig, the caller, the correct buckle, the tools)
- On going delays for packaging, quality, production (Time, Time and Time)
All of those things equal money. And if you think that Anovos just ate those costs, then as I said... you are delusional. They made up for it by raising prices on their other products and also may have built in those additional costs in the event that other products might incur the same issues whether they do or not.
If they waited till production got closer to known release date, like 2 months. They would not have the issues they have now. The great thing about new movie related items, is that they can start on them early and that the LFL has a date companies with licenses can start selling those items. This is the reason you did not have waiting issues with items like the R1 Shore Trooper helmet.