Hi I am a Model Space USA forum support team member.They dont have any record of you with the username "paploo".Maybe you used a different username for the Model Space forum? As far as availablility of the extra parts for people that bought through newsagents I have no information for you except to check with the newsagent.If he cant help maybe get a number for the distritbutor that he used to get the magazines.
Carl
Are the actuator's range of travel maxing out before the motor stops? Like the actuators stop, but the motor pushes a little further?
Is so, you may be able to play with the switch contacts that stop the motor to get it to stop a tad sooner.
Latest on the additional parts:
"The greebles will be with our distribution team by the end of next week at the latest and customers will be receiving these shortly.Thanks for your continued patience
De Agostini UK"
It will have been a year in December since originally brought to their attention.Well, it's been four weeks. I guess 'Shortly' is 'over a month' these days...