Saberforge? yes or no?

Well, update time on this. I had finally received my saber on march 7th. I noticed something didn't look right underneath the emitter so I took it off and found a gouge. I'm not sure if someone saw this and then put the bladed plug over it to cover it up?...I dunno. So anyways, I printed out the replacement paperwork and sent it back a few days later.

The Schlitzie said:
Well, I had great experiences with Phillip's sabers, but those were already made and ready to go out the door ones. I ordered a hollow hilt Gladius about 7 weeks ago which seems like a bit of an excessive wait time. But I was told all sabers, fully loaded with electronics or hollow have the same wait time.

Inquired about my hilt yesterday night and had a reply when I got home from work today that the hilt will be shipped out Monday, woohoo!

The build time seems a bit long, which is understandable if he's a busy guy though. I just didn't know the turnaround time at the time when I ordered one.

Oh well! The hilt is done and will be on it's way, so I'm happy. :thumbsup
Click to expand...
 
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I recently purchased an empty Gladius saber from SF, with which I am very happy. He answered my emails promptly, and also obliged my request to rush build and deliver my saber hilt, to get it ready in time for a local event. My saber arrived just 2 weeks later and although the packaging was damaged, the saber was flawless. The machining on the saber is incredible, and the saber itself is very well designed and detailed. It's all one piece, so it's very sturdy, and there is even a built in slot that houses a retention screw to hold down the LED assembly, which is a SUPER nice touch, so the LED assembly won't be able to slide out of the saber when there is no blade inserted. The saber also was shipped to me with a blade plug, though I didn't order one, so that's cool.

The edges on this particular saber aren't exactly comfortable. They're not sharp enough to cut you, just enough to make handling the saber a bit unpleasant. However, this can quickly be remedied with some 320 grit sandpaper and an hour or so of sanding. After that, the Gladius feels like butter in my hands, very smooth and very well placed choke sections. The leather also feels really nice in your hands and a bit grippy, although it is starting to peel away from the saber a bit.

You can read more about my review and plans on wiring the saber here: http://www.therpf.com/f79/sf-gladius-saber-build-212859/

And here's some pics I took of the saber;

 
Great looking saber @IceTyrant ! I just heard back from Saberforge, and my replacement is being shipped out today yay! It's been quite an ordeal but he sure does make some awesome looking sabers.
 
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Well, I was happy to get my replacement saber in the mail today! It looks great, and came with a blade plug and an extra covertech and wrenches.

On a downside, now that I have my saber, they come out with a "grey weathered" Arena Hilt that looks amazing! Dang, lol!
 
hey guys, its been a long time since I posted...so long that I had to recreate a new account to post. lol. fitting I suppose because this thread hasn't been updated in 2 years.

I wanted to share my Saber Forge experience with all of you, because I am so very frustrated with their customer service.

My order was placed on Feb 18 of this year.

A week after ordering I informed them that I work for Starwars7news.com and that I would be reviewing the product. In the same email I also asked when I could expect my order? He said the time was around 10 weeks.

10 weeks rolled around and I asked him where my order was...they said that with celebration 7 happening in Anaheim he had been very busy, and that my order would be fast tracked for convince.

I waited 2 and finally I get an email saying that my order has a USPS tracking number and has been added to the build list. Allow 10 days for shipping to update. Also in the email Saber Forge has my order listed as "shipped". so I logged in to confirm and indeed it says shipped. I checked the USPS tracking number and it has not shipped. So I waited 10 days before replying to them again, figuring maybe its on the build list and it just says shipped for some reason.

As of last Friday this is where I stand. I am currently waiting for a response.

I sent you an email on Monday regarding my order. your system says that it was added to the build list and the status was listed as shipped. when i checked the USPS tracking code they have not received it yet. You sent me the same email a second time. I figured ok maybe it hasn't shipped, its on the build list, it will ship in 10 days so ill check then. today would be 10 days and i still haven't received an update.

1 week late, understandable things happen,
2 weeks late, ok a little disappointing but ok
3 weeks late...this is a problem that needs addressed
4 weeks late.....absolutely unacceptable.


I feel like iv been very patient up to this point. Im sure you do great work but i asked you at the beginning how long it would take. you said 10 weeks. at the 10 week mark you told me that you would fast track the order. that was over 3 weeks ago.


when can i actually expect my order?

Ill keep you posted on the progress. when I finally do get to review the actual product ill link it here as well.

I really don't want to cancel. iv heard they make a really great product. but this is ridiculous... and honestly more then anything its disappointing.
 
His Etsy page says 3-4 week shipping on all product pages, so maybe the stuff he has posted there is ready made?
 
it took just one order for me to say no to this guy. no matter how nice the saber are.

i believe the saber are build to order. first from china then to US
 
I have never purchased directly from the company, neither website nor etsy, but I know standard wait time is 12 weeks (I believe their parts are fabricated overseas, and the installs are done here).

Keeping that in mind, I have owned eight sabers from the company purchased on the secondary market (three Gladius, Rebel, Avenger, Consular, Fury, Jade Fire) and have been very happy with their quality, and had no issues with their construction. The only possible thing that could be held against them is the machining - not the quality, but the fact that quite a few of the sabers had razor sharp edges. I would go so far as to say that the Gladius is the best overall lightsaber I've ever owned...for display or dueling.

Truly, if you can look past the wait time and personalities involved, Saberforge sabers are great for the price and a good entry into the saber game (before you build your own one of a kind from MHS parts ;) )
 
finally got my order. twas a month late, and he eventually stopped responding to my emails. tisk tisk. customer service is 50% of whatever it is you are selling. if you don't have that then you don't have anything worth my time or yours.
 
I must say, i purchased 2 sabers from him a few years back. I called him direct and no issues with anything.

- - - Updated - - -

Not sure if it still works but hey give it a try.

510-410-5804
 
I just today received the Prodigal Son 2015 version (with the hidden charge port) through Etsy. Took a fair while to arrive but by no means as long as some I've seen in this thread. Maybe 2-3 months. Which is to be expected. Quite pleased with the piece. Most of the dimensions are slightly off (which I assume is a copyright cover/allowing for the internals) but as a live saber it's pretty rad.

image.jpg
 
I have contributed to their Kickstarter campaign for one of their cross guarded sabers. I hope they don't get in over their heads with this. It says my order will be ready in November, which I'm okay with, I just want to have it for the premiere.
 
I'm following the kickstarter campaign for the modular saber kits. The concept is great as it will allow for reconfiguration later on. The threaded blade tips and internal film design look good.

What isn't clear, and I got no response to (not having any questions answered on his Kickstarter doesn't help) is the nature of the sound card and effects. No mention on 'what electronics board' was being used or what it can do.

Can anyone else provide some input on what the electronics board is likely to be, more importantly, what its capabilities are (configurability re sensitivity of accelerometer, sound volume and quality, effects in sound and light)?

Having done some more sleuthing (why isn't this info on the FAQ of the kickstarter?) - it appears it is a Champion Card - which means its a "SaberCore" module.
What isn't clear then, is what sound 'font' is flashed onto the thing?
 
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The kickstarter says its the same as their champion level saber soundboard. Which is the sabercore. Adjust volume, flicker speed, brightness, and clash/swing sensitivity. I like the saber designs but....I don't feel right supporting saberforge in light of their past practices. The product delivery isn't until November...that's way past the Paypal dispute deadline. I don't think you would have any recourse against Saberforge taking your money and running. Not to mention the fact that they have been banned from every saber site known to man including here on the RPF.


Hkjunkie said:
I'm following the kickstarter campaign for the modular saber kits. The concept is great as it will allow for reconfiguration later on. The threaded blade tips and internal film design look good.

What isn't clear, and I got no response to (not having any questions answered on his Kickstarter doesn't help) is the nature of the sound card and effects. No mention on 'what electronics board' was being used or what it can do.

Can anyone else provide some input on what the electronics board is likely to be, more importantly, what its capabilities are (configurability re sensitivity of accelerometer, sound volume and quality, effects in sound and light)?
Click to expand...
 
I'm not going to join this Kickstarter as I prefer movie-based props, but I believe Kickstarter uses Amazon payments, not PayPal. Don't know if that'll make a difference in whether or not you join the project.

best,
Ron
 
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