I'm going to order a Sandtrooper Shoulder Pauldron from RS Props and I was wondering if anyone knew the answer to a few questions I had.
I was going to email them but (see question 3)
1. I'm in California and when I put in my shipping address and update my total it tells me that shipping is "free". I'm a little surprised by that. Have other had the same experience and had free shipping? I added a full suit of armor to see if it would make any difference and again it said "free shipping" .. I thought they were in the U.K.? not complaining if it's free.. just sounds too good to be true.
2. For something like the shoulder pauldron, which seems to be in stock, when you order do they ship more or less right away? Or should I expect it to be 3-12 months before it actually arrives.
3. Do they typically respond to emails within 1-2 days? I.e. How is their customer service?
Thanks!
I was going to email them but (see question 3)
1. I'm in California and when I put in my shipping address and update my total it tells me that shipping is "free". I'm a little surprised by that. Have other had the same experience and had free shipping? I added a full suit of armor to see if it would make any difference and again it said "free shipping" .. I thought they were in the U.K.? not complaining if it's free.. just sounds too good to be true.
2. For something like the shoulder pauldron, which seems to be in stock, when you order do they ship more or less right away? Or should I expect it to be 3-12 months before it actually arrives.
3. Do they typically respond to emails within 1-2 days? I.e. How is their customer service?
Thanks!