Question Premium Membership

Discussion in 'Site Support & News' started by augofett, Jul 15, 2015.

  1. augofett

    augofett Sr Member RPF PREMIUM MEMBER

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    Hi,
    I don´t figure as "Premium" and I don´t have access to Premium Members section since a couple of months ago.
    Im suscribed since jan 11 2012. I sent mails to the support section and nothing. I sent copies of the mail containig the payment receipt
    Please, need help
     
  2. George

    George Sr Member RPF PREMIUM MEMBER

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    My experience is that when you contact any staff member about this through pm,you'll get a response shortly and the email will reach the right person.
    I wish you a quick solution/solving of the matter:thumbsup
     
  3. Montagar

    Montagar Legendary Member Community Staff

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    We apologize for the fact that you have not received a further response to the email that you sent. You followed the correct procedure by contacting us via email and after letting you know that you account was no longer set to Premium, you should have received another response with a solution. That aside, your issues is being looked at right now. :)
     
    George likes this.
  4. augofett

    augofett Sr Member RPF PREMIUM MEMBER

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    Thank you a lot for the help and understanding from you Staff members!
    I´m Premium again!!!
     
    George and Art Andrews like this.
  5. George

    George Sr Member RPF PREMIUM MEMBER

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    Awesome :thumbsup
     

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