ali express are in no rush to send me a replacemement now
wait a few more days is what im getting (told this twice now despite the lack of movement) - its clear from the phone call and the parcelforce tracking info if hasnt even got through customs yet and its being investigated.
ali express tracking says it has been released, uk parcel force tracking telling me it hasnt - its pretty black and white its not been released yet after the phone call i placed to customs hub today.
karin said dont worry you will get them resent or a refund, but i see little progression yet from karin in actually getting a pair re shipped out. as i said i have been told twice now wait a few days. so thats all i can do regarding that part - the delivery dates that count down on ali express have also been extended by another 10 days.
im only hoping the delays of waiting isnt a way to let the countdown until accepting the goods option expires as then they WILL get the money
obviously saying ill give you a refund or resend another pair isnt meaning anything until i actually get some sort of tracking slip that they have been resent - hopeful ill be proved wrong
interestingly i saw this on a customs website this morning posted by an individual:
"I've had a lengthy discussion with UK Customs and here's what you need to know..
Please be aware that ALL (100%) of parcels from China using EMS(which goes to parcelforce) will be opened and inspected by UK customs. If they are branded they will be held and the manufacturer will be called in to customs to check if they are real or not. If they are fake they WILL be destroyed. You will then get a letter from customs"
ali express tracking says it has been released, uk parcel force tracking telling me it hasnt - its pretty black and white its not been released yet after the phone call i placed to customs hub today.
karin said dont worry you will get them resent or a refund, but i see little progression yet from karin in actually getting a pair re shipped out. as i said i have been told twice now wait a few days. so thats all i can do regarding that part - the delivery dates that count down on ali express have also been extended by another 10 days.
im only hoping the delays of waiting isnt a way to let the countdown until accepting the goods option expires as then they WILL get the money
obviously saying ill give you a refund or resend another pair isnt meaning anything until i actually get some sort of tracking slip that they have been resent - hopeful ill be proved wrong
interestingly i saw this on a customs website this morning posted by an individual:
"I've had a lengthy discussion with UK Customs and here's what you need to know..
Please be aware that ALL (100%) of parcels from China using EMS(which goes to parcelforce) will be opened and inspected by UK customs. If they are branded they will be held and the manufacturer will be called in to customs to check if they are real or not. If they are fake they WILL be destroyed. You will then get a letter from customs"
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