Just thought I'd chime in with some photos. Unfortunately I too am having troubles with my heat tool.
As you can see I'm having the melt spot problem too. I'm just using a bottom of the line souldering iron (the proper tools are pretty hard to come by in Australia). I'm not sure if it's too hot or too cool, but it's not right for sure. I've also tried sanding it, but only with 120grit paper and me thinks I need to use a much finer grit based off results.
I've had much better results so far using a Dremel with a thin disk bit
It's still not perfect, but it's lookin substantially better for the test bits. I'm not sure how that method is going to go when it comes to corners though. Also it's a pretty hit and miss method, I'm not looking forward to trying it on the bigger, more material costly pieces.
Sorry I don't have any substantial answers though. Like a lot of people here it's my first time, and I'm finding experimentation is really helpful
P.S on a completely unrelated note, I also just found out from playing around that if you hit a coiled bit of el wire with the heat gun for a little bit, it straightens out nicely!... Which is pretty obvious now that I think about it :facepalm