Question My Premium Membership badge is not showing up (answered)

Discussion in 'Site Support & News' started by Cameron, Feb 12, 2012.

  1. Cameron

    Cameron Sr Member RPF PREMIUM MEMBER

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    Hi there
    I signed up for Prem. how long does it take to activate?
    Thanks
     
  2. Montagar

    Montagar Legendary Member Community Staff

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    re: Premium Membership Question (answered)

    When you sign up for a Premium Membership, all the benefits become available immediately except for the Premium Member badge that appears under your user name, that is a manual process and can take a couple of days of appear.
     
  3. Cameron

    Cameron Sr Member RPF PREMIUM MEMBER

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    re: Premium Membership Question (answered)

    Many thanks
     
  4. Art Andrews

    Art Andrews Community Owner Community Staff

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    re: Premium Membership Question (answered)

    You should be all squared away!
     
  5. The Terminator

    The Terminator Master Member RPF PREMIUM MEMBER

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    Premium Member Badge gone AWOL(?) (answered)

    Either the USER CP is the issue or my eyes:

    I just became a premium member (YAY) and I thought I would add the premium member-badge. I have been reading this for the past 10 minutes or so:

    Access to Premium Member Badge
    You now have access to the Premium Member badge and can display it below your user name if you so choose.

    Adding Premium Member Badge:
    Click User CP in the nav bar.
    Click Group Memberships from the Networking section of the menu on the left.
    Click the radio button next to the Premium Member badge.
    Click the Update Display Group button!

    Congrats, your Premium Member badge will now display beneath your user name in every post!

    NOTE: If you have a Custom User Title in place, you will need to:
    Click User CP in the nav bar.
    Click Edit Your Details from the Your Profile section of the menu on the left.
    In the Custom User Title block (second section, first block) check the Reset box.
    Scroll to the bottom of the Edit Your Details page and click Save Changes!

    If you don't do this your Custom User Title will supersede your Premium Member Badge.


    First of all I can't for the life of me find any "USER CP" in the navbar. I did get into it using the cog wheel icon at the top.
    Then under Networking on that page there is no Group Memberships, only "Friends & Contacts" and "Event Reminders".
    I did try to add a costum title then remove is by checking the reset thingy, that didn't help. :(
    So am I blind or does it take time for the Group Memberships to show up or is this a technical issue??? :unsure HELP! :p
     
  6. Art Andrews

    Art Andrews Community Owner Community Staff

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    re: Premium Member Badge gone AWOL(?) (answered)

    First, you are absolutely right. Those instructions are out of date. :( Thanks for bringing it to our attention.

    Second, there was a technical issue with your account. Got it straightened out and you now have a PM badge!
     
  7. The Terminator

    The Terminator Master Member RPF PREMIUM MEMBER

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    re: Premium Member Badge gone AWOL(?) (answered)

    Yay, I'm not going blind ;) You're very welcome. Those instructions are real confusing indeed.

    Of course there was, it's always something :p my usual luck

    Thank you Art :D
     
  8. Art Andrews

    Art Andrews Community Owner Community Staff

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    re: Premium Member Badge gone AWOL(?) (answered)

    Sadly, we hadn't updated them since moving from vB 3 to vB4. That is why they were so confusing. Our bad. :(
     
  9. The Terminator

    The Terminator Master Member RPF PREMIUM MEMBER

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    re: Premium Member Badge gone AWOL(?) (answered)

    It's okay :) more stuff for the "to do"-list ;)
     
  10. forcesensitive

    forcesensitive Active Member

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    Re: Premium Member Badge gone AWOL(?) (answered)

    I can't update my profile with PM badge :(
    Or I just don't know how...
    can you please help??
    thanks
     
  11. Art Andrews

    Art Andrews Community Owner Community Staff

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    Re: Premium Member Badge gone AWOL(?) (answered)

    Gotcha squared away.
     
  12. forcesensitive

    forcesensitive Active Member

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    Re: Premium Member Badge gone AWOL(?) (answered)

    thanks :)
     
  13. razorsharp192

    razorsharp192 Sr Member RPF PREMIUM MEMBER

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    Re: Premium Member Badge gone AWOL(?) (answered)

    i'm the same, Art can you fix it for me?

    thanks!
     
  14. Montagar

    Montagar Legendary Member Community Staff

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    Re: Premium Member Badge gone AWOL(?) (answered)

    Taken care of.
     
    razorsharp192 likes this.
  15. Serenity

    Serenity Sr Member RPF PREMIUM MEMBER

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    Re: Premium Member Badge gone AWOL(?) (answered)

    This is just the opposite of what others are asking, but is there a way to still hide the badge? The option to disable it on the Permission Groups page seems to be missing since the recent update.
     
  16. Art Andrews

    Art Andrews Community Owner Community Staff

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    Re: Premium Member Badge gone AWOL(?) (answered)

    There is not. We are implementing a new badge system in which a member may have multiple badges. Before you could have a badge OR a user title. Now you can have a badge AND a user title as well.
     
  17. Bigdaddy

    Bigdaddy Master Member RPF PREMIUM MEMBER

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    Re: Premium Member Badge gone AWOL(?) (answered)

    I noticed the addition of the badge with the user title, but I've also seen some "custom" badges. Are those member created, or an option in the settings?
     
  18. Art Andrews

    Art Andrews Community Owner Community Staff

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    Re: Premium Member Badge gone AWOL(?) (answered)

    Can you give us an example of the custom badge you are referring to?
     
  19. Montagar

    Montagar Legendary Member Community Staff

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    Re: Premium Member Badge gone AWOL(?) (answered)

    @Bigdaddy... what you are seeing is actually just part of their avatar (made to look like a badge above it).
     
  20. The Mad Professor

    The Mad Professor Master Member RPF PREMIUM MEMBER

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    Re: Premium Member Badge gone AWOL(?) (answered)

    What I think is funny is that with the premium member badge, all you need to do is split the white field in two lengthwise and color the bottom part red, and you'll make every Texan in here happy as all get out.
     
    Art Andrews likes this.
  21. Bigdaddy

    Bigdaddy Master Member RPF PREMIUM MEMBER

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    Re: Premium Member Badge gone AWOL(?) (answered)

    I feel like I'm advertising the new Captain America movie! :lol

    - - - Updated - - -

    hmmmm, ...sneaky! Thanks Montagar, as always cool avatar. :cool:thumbsup
     
  22. Art Andrews

    Art Andrews Community Owner Community Staff

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    Re: Premium Member Badge gone AWOL(?) (answered)

    Our brand manager has heard your cries and is reworking the badges now.
     
    darkside501st likes this.
  23. Bigdaddy

    Bigdaddy Master Member RPF PREMIUM MEMBER

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    Re: Premium Member Badge gone AWOL(?) (answered)

    Yes! (fist-pump) :D
     
  24. darkside501st

    darkside501st Sr Member RPF PREMIUM MEMBER

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    Re: Premium Member Badge gone AWOL(?) (answered)

    Yeah, I am glad as well. I liked the old ones and when I finally get around to signing up then they get changed... Noooooo!!! ;) I look forward to seeing the new designs.
     
  25. Moviefreak

    Moviefreak Master Member RPF PREMIUM MEMBER

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    I see non premium members posting FS threads in RUNS section? (answered)

    I have seen a few members with no premium badge and under 50 post count still managing to post sales threads.
    How is this possible?
    Does it have to do with the post counts dropping due to the old JY getting removed? I guess if people had over 50 posts and suddenly dropped down, they still qualify as premium. In that case, does their premium badge go away automarically?

    Just curious.
    Here is an example sales thread:
    Project runs: http://www.therpf.com/f75/captain-america-winter-soldier-helmet-sculpture-clay-216306/#post3344683
    Junk yard: http://www.therpf.com/f13/captain-america-winter-soldier-helmet-216304/
     
    Last edited: Jun 22, 2014
  26. Alan Castillo

    Alan Castillo Master Member RPF PREMIUM MEMBER

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    re: I see non premium members posting FS threads in RUNS section? (answered)

    JY posts never counted as posts in the first place. I think they just through the cracks.
     
  27. Serenity

    Serenity Sr Member RPF PREMIUM MEMBER

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    re: I see non premium members posting FS threads in RUNS section? (answered)

    Their Premium Member badges might just be turned off in the Permission Groups menu?
     
  28. Moviefreak

    Moviefreak Master Member RPF PREMIUM MEMBER

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    re: I see non premium members posting FS threads in RUNS section? (answered)

    Actually that same person has posted the same sales thread is the WTB section as well.
    Is there some rule that you shouldn't post the same thread in the JY, the Projects run and Wtb forums at the same time?
     
  29. Alan Castillo

    Alan Castillo Master Member RPF PREMIUM MEMBER

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    re: I see non premium members posting FS threads in RUNS section? (answered)

    I don't think you can turn off the badge any more.

    Yeah, just saw that after my post above :lol
     
  30. Serenity

    Serenity Sr Member RPF PREMIUM MEMBER

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    re: I see non premium members posting FS threads in RUNS section? (answered)

    I'm a Premium Member and mine's turned off? Or at least, I can't see it after switching the permissions.
     
  31. Alan Castillo

    Alan Castillo Master Member RPF PREMIUM MEMBER

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    re: I see non premium members posting FS threads in RUNS section? (answered)

    ooooooh. Maybe its been enabled again. IIRC, just up to no more than a few weeks ago, I read somewhere that the badges could not be turned off any more.

    .... brb

    .. it works again ! :lol

    OK, I'm not going nuts either :lol

     
    Last edited: Jun 22, 2014
  32. Moviefreak

    Moviefreak Master Member RPF PREMIUM MEMBER

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    re: I see non premium members posting FS threads in RUNS section? (answered)

    Oh.... I thought Art said we will have no choice to turn it off anymore.
    I might have just misunderstood.

    Beat me to it Alan :lol

    - - - Updated - - -

    But it still leaves the question of why they have under 50 posts and are posting a "run" in all three sections?
     
  33. Alan Castillo

    Alan Castillo Master Member RPF PREMIUM MEMBER

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    re: I see non premium members posting FS threads in RUNS section? (answered)

    Now I feel naked :lol

    ...... now I don't :lol
     
  34. Alan Castillo

    Alan Castillo Master Member RPF PREMIUM MEMBER

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    re: I see non premium members posting FS threads in RUNS section? (answered)

    I think any Premium Member can post in the JY , even if under 50 posts, so long as he's been a member for more than 90 days (which he is). The person must have his badge switched off.

    ..... or it fell through the cracks :lol

    Maybe first he posted in the WTB, got caught, got told off, then bought a PM membership, switched off his badge, and the thread in the WTB got left there.

    ..... or it fell through the cracks :lol

    ... or he has the badge switched off and just initially posted in the WTB by mistake.

    ..... or it fell through the cracks :lol
     
  35. Moviefreak

    Moviefreak Master Member RPF PREMIUM MEMBER

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    re: I see non premium members posting FS threads in RUNS section? (answered)

    .... So what are you trying to say Alan?.....

    .... It might have fallen through the cracks? :lol
     
    mistymills likes this.
  36. Alan Castillo

    Alan Castillo Master Member RPF PREMIUM MEMBER

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    re: I see non premium members posting FS threads in RUNS section? (answered)

    Not at all. How dare you presume to put words into my mouth.

    All I am saying is that it might have fallen through the cracks :lol
     
    mistymills likes this.
  37. Moviefreak

    Moviefreak Master Member RPF PREMIUM MEMBER

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    re: I see non premium members posting FS threads in RUNS section? (answered)

    Ohhhhhhh, my bad!!! I thought you were saying "it MIGHT have fallen through the cracks"....
    I didn't realize you were saying "it might HAVE fallen through the cracks". :lol
     
  38. Alan Castillo

    Alan Castillo Master Member RPF PREMIUM MEMBER

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    re: I see non premium members posting FS threads in RUNS section? (answered)

    Naked again.

    .... then not.

    And again.

    Just call me the RPF streaker :lol

    Who needs a fig leaf when you got a Premium badge to play with :lol

    - - - Updated - - -

    Youth ! :darnkids

    I said it MIGHT have fallen through the cracks :lol
     
  39. Montagar

    Montagar Legendary Member Community Staff

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    re: I see non premium members posting FS threads in RUNS section? (answered)

    A few things...

    1) Only Premium Members can start threads in the Junkyard and Project Runs forums. This is controlled by the forum software, so it is not possible for a non-Premium Member to start a thread in those forums.

    2) For now, the Premium Member badge does not show up automatically when a member becomes Premium, so even though the member becomes Premium immediately (with all the Premium Member abilities), the badge needs to be added manually.

    3) The drop in post counts that took place could make a member's count drop below the required amount to be a "Premium Full Member", but their status does not change as they had the required posts when they were upgrade to "Full Member". Also, members that met the previous 20 posts requirement became Full Members before the change and were "grandfathered" in.

    We do understand that this is causing confusion when a member without the badge starts a thread in the Junkyard or Project Runs forum so we are looking at possible resolutions to the issue.

    @Serenity Your badge has now been turned on.
     
    Moviefreak and mistymills like this.
  40. mistymills

    mistymills Sr Member RPF PREMIUM MEMBER

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    Re: I see non premium members posting FS threads in RUNS section? (answered)

    Now now, if the premium badges were pink and sparkly, nobody would EVER want to turn them off.
     
    Moviefreak likes this.
  41. Serenity

    Serenity Sr Member RPF PREMIUM MEMBER

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    Re: I see non premium members posting FS threads in RUNS section? (answered)

    Ahh, sorry Montagar and Art. I remembered what Art had said about the badges always being on, so I was just adding an example of how mine appeared to be off. Mine was originally on, then I turned it off in the Permission Group menu to go with just the title instead.
     
  42. Art Andrews

    Art Andrews Community Owner Community Staff

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    Re: I see non premium members posting FS threads in RUNS section? (answered)

    The best part about the latest update is that you don't have to choose between them!
     
  43. cassius

    cassius Well-Known Member

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    Premium account activation (answered)

    Hey, yesterday I paid for my premium account but after 24h it's still not active. I'm just wondering if it's normal or something went wrong?

    EDIT: Problemo solved! ^^
     
    Last edited: Aug 8, 2014
  44. Montagar

    Montagar Legendary Member Community Staff

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    Re: Premium account activation

    The Premium Member Subscription becomes active immediately, it only takes time for the badge to appear.
     
  45. PooMmm

    PooMmm Active Member

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    Re: Premium account activation (answered)

    Ummm, if I am not a premium member can I create a want to buy thread?
     
  46. Montagar

    Montagar Legendary Member Community Staff

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    Re: Premium account activation (answered)

    From the Classifieds Forums Guidelines...

    http://www.therpf.com/faq.php?faq=vb_faq#faq_jy_guide

    *Emphasis added... the answer to your question is yes.
     
  47. PooMmm

    PooMmm Active Member

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    Re: Premium account activation (answered)

    Thanks
     
  48. PooMmm

    PooMmm Active Member

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    Re: Premium account activation (answered)

    Another question, about the junkyard.
    The item must be ready to ship in 15 days after payments but for example I ship it on day 15 the package arrived on the 20 day, does that count as a account termination?


    thank you
     
  49. Montagar

    Montagar Legendary Member Community Staff

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    Re: Premium account activation (answered)

    The item should be in-hand when the Junkyard thread is posted, so getting it shipped out within two weeks and a day is more than enough time, but if you want to wait until the 15th day to ship it... well, although that is within the time limit, you probably won't get much good feedback if it becomes a habit.
     
  50. PooMmm

    PooMmm Active Member

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    Re: Premium account activation (answered)

    Thank you
     

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