I think it's a tough spot to be in... this isn't a Metallica album. It doesn't take more than one listen to The View to figure out this is Lou Reed with Metallica and it's uncharted territory for Metallica - and if you're not a fan of Lou Reed, this isn't the project for you.
It's funny, though. the Metallica fans are bitching about Lou and the general direction of the song. The Lou Reed fans are bitching about the 'angry man' ruining a (somewhat heavier) Lou Reed songs by screaming.
This is an art project more than an album.
...and frankly, I find the riff repetitive. The production more worthy of a demo than a finished work. ...and Lou Reed's vocal don't fit the music at all. I love James' vocal work and I hope we hear more of that on a full Metallica project.