Long time lurker finally weighing in on this whole cluster****.
After that video, I can safely confirm that Scott Neitlich is an ******* and an *******. That video didn't make me feel better, it made me angry. I'm an adult, and like many adults I don't enjoy being spoken to in passive aggressive condescending tones over something I've laid some money down on. No one saw the sign, Scott! The actress you hired for SDCC was telling people that the board in the case was 'close to final'. Can anyone from Mattel address the ****ing issues--green velcro, shag footpad strap, proper colors and decal spacing--
LENTICULAR DECAL??? If you can't deliver those things, then you are SOL. We will get very, very loud. You made promises, and you should keep them or people will be totally pissed DEMANDING their money back that they don't want to spend on a glorified happy meal toy that costs 120+. I don't care about the Ghostbusters props, I have those already! Argue your point using
logic or
reason and respond to the questions you are being asked--that's what adults do!
The general selling point in the beginning is/was that this board would be
completely accurate. Why else would you bring
BOB GALE down with screen used props? Why else would you
use AJ Locasio? Why else would you
use Michael J. Fox? Are you really going to make asses of youselves and these great people by promising customers an accurate product and then delivering ****? You're really going to hand MJF one of these sub-par boards to sign? Would any of these people approve of the way you are treating loyal fans of this great franchise??
This is not what we paid 120+ for:
Updates on HB from Mattel design team - Topic
If anyone wishes to cancel, contact your CC company and get the charge disputed if it gets that far. If you are serious about cancelling now and they won't let you, file a complaint through BBB and they will deal with matty for you.
Matty Collector/Digital River Business Review in Ontario , CA
http://www.la.bbb.org/ComplaintDetail.aspx?CompanyID=100112279
Let the games begin.