Sorry your old show is trash
Yet it's still a relevant property 40 years later not just on television, but in toy aisles, conventions, and generated it's very own convention (PowerCon). But sure. The original is trash. Bankable, beloved by millions around the world, trash. And trash that has kept people like you employed. So there's also that.
It's this dismissive attitude and the attitudes of the content creators that is what vexes most fans. Sure fans might be vocal about changes made to their beloved property and while I can agree that there are many who take their criticisms too far, it certainly goes both ways.
but I guess whining about it on the internet works too… cuz believe me… the studios listen.
They listen, but their response is mostly the same. More often than not it manifests itself in several ways. Either discredit any real criticisms by claiming misogyny, racism, sexism, (insert other trigger word of the day) on the part of the fans, blame the fans for a poor reception, claim the fans who voice distain for a new iteration are not true devotees- despite decades of loyalty to the brand, and generally continue digging in their heels when fans call them out for not understanding or respecting the lore of any given property, because ultimately that's what fans are often displeased with. Instead the studios could admit that perhaps they could have done better, or just do like they did in the old days and ignore the haters. The onus of the success, or failure, of any given property is on the STUDIO WHO PRODUCES IT,
NOT THE FANS. It's the fan's job to consume it. Placing the blame for the failure of a story isn't the fans fault and constantly blaming them solves
nothing.
I'll readily admit there is a rancid portion of the internet who will spew vitriol at a studio and resort to sick responses like death threats or some other overblown idiocy, but those to my knowledge are few and far between and often when called to task to provide evidence so that we can ALL gang up on those sickos to push them out of the fandom or at least shut them up, the studios or creators rarely ever provide reciepts to back up the claims. So perhaps it would be better to show us those people so we can
collectively shove them out the door, or at the least call them out on their behavior.
Customer service and reviews are a part of every single industry in modern life. Hollywood shouldn't be exempt from that. If only they would take the time to listen to those who express genuine concern rather than have a knee jerk reaction that any form of critique is somehow hate filled or (insert trigger word of the day) then perhaps we can get somewhere.
I respect the work you do as someone who works in the film industry and working in retail for most of my life, I know how utterly awful people can be. I truly empathize with you in that regard.