Master Replicas lighsaber repair question.

[Jediwannabe]

Not bashing MR but after 12 emails in over 30 days and 3 phone calls I still cannot get an answer to some potentially simple repair questions. Any help from our experts would be appreciated.

1) My ROTS Yoda LE Lightsaber - the green hemisphere fell out while holding it. What type of glue should be used to reattach?

2) My AOTC Count Dooku LE Lightsaber - the black rubber grip is starting to lift up from the metal. What type of glue should be used to repair?

I know there are most likely easy questions. I just don't want to use something that is going to discolor or melt the parts.

Thanks.

 

[Apollo]

Pm I think the name is Mrcustomercare here.

Amy will take care of you..

 

[Vaapad_VII]

I believe Amy is on vacation till tuesday or so - she may not get back to you right away.

There was an RebelScum thread on reattaching the Dooku grips - I'll see if I can find that

 

[Vaapad_VII]

That was fast - Check here: http://threads.rebelscum.com/showflat.php?...rev=#Post660497

In relevant part, MR has suggested the following: "You can fix it yourself by using a gluing agent that is at least 2 parts epoxy. Once you have it glued you should wrap masking tape around the grips to hold them in place until it drys."

Edited for clarity

 

[Jediwannabe]

Originally posted by Vaapad_VII@Dec 10 2005, 04:01 PM

In relevant part, MR has suggested the following: "You can fix it yourself by using a gluing agent that is at least 2 parts epoxy. Once you have it glued you should wrap masking tape around the grips to hold them in place until it drys."

Edited for clarity

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Thanks Vaapad. I appreciate it.

 

[qwa_raig]

way to come thru with the info Vapaad, MR customer care seems to be a bit behind on getting back to anyone lately, although they're quick to send their email asking to rate their customer service.

 

[MegaPrime33]

Originally posted by qwa_raig@Dec 10 2005, 08:33 PM
way to come thru with the info Vapaad, MR customer care seems to be a bit behind on getting back to anyone lately, although they're quick to send their email asking to rate their customer service.

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I just hope it's because they're working hard in finalizing the 2006 product plan. I've been waiting awhile to hear what it is.

 

[nash]

Originally posted by MegaPrime33+Dec 10 2005, 11:01 PM--><div class='quotetop'>QUOTE(MegaPrime33 @ Dec 10 2005, 11:01 PM)</div>

<!--QuoteBegin-qwa_raig

@Dec 10 2005, 08:33 PM
way to come thru with the info Vapaad, MR customer care seems to be a bit behind on getting back to anyone lately, although they're quick to send their email asking to rate their customer service.

[snapback]1133240[/snapback]​

I just hope it's because they're working hard in finalizing the 2006 product plan. I've been waiting awhile to hear what it is.

[snapback]1133350[/snapback]​

[/b]

Its been 4 weeks since I sent a request for a replacement display case. Still no word from any human being at Customer Care. the only emails i get from them are the ones they send out right after you send them an email telling you that they will get right back to you.

I dont see why the whole MR CS office is handling the '06 product plan. :confused

 

[Vaapad_VII]

Nash - the few times I've needed replacement cases I've gotten them within a week. Have you called MR and asked to speak to a supervisor? That will usually get you a replacement label and order number right away. If not, PM Amy and I'm sure she'll hook you up when you get home.

NP Jediwannabe

~Dave

 

[jlee562]

Originally posted by qwa_raig@Dec 10 2005, 04:33 PM
way to come thru with the info Vapaad, MR customer care seems to be a bit behind on getting back to anyone lately, although they're quick to send their email asking to rate their customer service.

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I'd suspect it's that Amy is on vacation (a much deserved one), and it's the holidays, so I'm sure MR is burning the midnight oil to get the product plan out...

 

[Scarecrow]

Krazy Glue works fine on both accounts.

 

[Vaapad_VII]

I'd steer clear of crazy glue - I think it is too brittle to be used for the grips at least - it won't expand with the grips (with the changes in heat, etc) and the bonds will eventually shatter.

~Dave

Originally posted by Scarecrow@Dec 11 2005, 04:24 PM
Krazy Glue works fine one both accounts.

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[Scarecrow]

I'm just speaking from experience.

 

[Jediwannabe]

So I purchased a 2 part epoxy. It says it bonds some plastics but doesn't say rubber. I am wondering if this is ok?

http://pacertechindustrial.supergluecorp.com/syss.html

Super Strength Epoxy Adhesive
Super Strength Epoxy Adhesive automatically dispenses into equal parts with one push. Ready to mix and apply. A 2-part system that is strong when cured. 30 minutes positioning time for parts and can be handled in 7 hours. Formulated to repair, seal, and adhere to numerous materials

Works best on:
Metal, China, Rubber, Wood, Most Plastics, Pottery, Aluminum, Ceramic

 

[Qui-Gonzalez]

Originally posted by Jediwannabe@Jan 15 2006, 03:50 PM
So I purchased a 2 part epoxy.  It says it bonds some plastics but doesn't say rubber.  I am wondering if this is ok?

http://pacertechindustrial.supergluecorp.com/syss.html

Super Strength Epoxy Adhesive
Super Strength Epoxy Adhesive automatically dispenses into equal parts with one push. Ready to mix and apply. A 2-part system that is strong when cured. 30 minutes positioning time for parts and can be handled in 7 hours. Formulated to repair, seal, and adhere to numerous materials

Works best on:
Metal, China, Rubber, Wood, Most Plastics, Pottery, Aluminum, Ceramic

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It doesn't say "Rubber"?

 

[Jediwannabe]

Originally posted by Qui-Gonzalez+Jan 15 2006, 02:09 PM--><div class='quotetop'>QUOTE(Qui-Gonzalez @ Jan 15 2006, 02:09 PM)</div>

<!--QuoteBegin-Jediwannabe

@Jan 15 2006, 03:50 PM
So I purchased a 2 part epoxy.  It says it bonds some plastics but doesn't say rubber.  I am wondering if this is ok?

http://pacertechindustrial.supergluecorp.com/syss.html

Super Strength Epoxy Adhesive
Super Strength Epoxy Adhesive automatically dispenses into equal parts with one push. Ready to mix and apply. A 2-part system that is strong when cured. 30 minutes positioning time for parts and can be handled in 7 hours. Formulated to repair, seal, and adhere to numerous materials

Works best on:
Metal, China, Rubber, Wood, Most Plastics, Pottery, Aluminum, Ceramic

[snapback]1159858[/snapback]​

It doesn't say "Rubber"?

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[/b]

Actually it doesn't. I did notice (too late) that it said rubber on the website that was selling it but it does not say it on the box. It says:

Ceramic, Glass, Wood, Leather, Fiberglass, Metal, Most Plastics.

 

[MikeyX]

Originally posted by nash+Dec 11 2005, 04:17 AM--><div class='quotetop'>QUOTE(nash @ Dec 11 2005, 04:17 AM)</div>

Originally posted by MegaPrime33@Dec 10 2005, 11:01 PM
<!--QuoteBegin-qwa_raig

@Dec 10 2005, 08:33 PM
way to come thru with the info Vapaad, MR customer care seems to be a bit behind on getting back to anyone lately, although they're quick to send their email asking to rate their customer service.

[snapback]1133240[/snapback]​

I just hope it's because they're working hard in finalizing the 2006 product plan. I've been waiting awhile to hear what it is.

[snapback]1133350[/snapback]​

Its been 4 weeks since I sent a request for a replacement display case. Still no word from any human being at Customer Care. the only emails i get from them are the ones they send out right after you send them an email telling you that they will get right back to you.

I dont see why the whole MR CS office is handling the '06 product plan. :confused

[snapback]1133358[/snapback]​

[/b]

They're not - they're taking payments on all those EEs and helmets that need to be shipped out this week

On the topic - I'd steer clear of krazy glue, particularly for the dooku grips. The person I bought mine from had botched it with that type of adhesive. It sticks really quickly and so it's easy to get them miss-aligned. Also it can leave a residual smell that can last for a long time (mine still smells slightly of the glue when you take the top off the case all this time later.).