I was asked by an individual about a month and a half ago to make a Riddler Belt buckle. I told him there were diffrent ways to go, wood, and metal, and I would put togther one of each and he could pick the one he wanted. After about 2 days I sent him pics of the metal one and he said he didnt want one after all, I had spent about $10.00 on materials but I figured it was cool. He then asked me to make him a Riddler Cane, similar to the movie but not exact. After what happened with the buckle I asked for half up front, $37.50 which he paid using Paypal. He said there was no rush and I told him I would keep him updated. After about a month and a half, 2 versions of the cane, many update e-mails, and a hard time finding a box to send it in I was finished. He then tells me he bought one on Ebay and dind't want the one I made for him anymore, he asked for his $37.50 back, I told him it had been made and he would have to finish paying me as I spent my time and money making it for him as agreed, he said that was ok and he would pay the 37.50 plus my shipping when he recieved the tracking number from me, so I had it sent to him and e-mailed him the tracking, he did not send payment after reciving the tracking. A few days later he e-mails me and tells me the cane was broken in 3 places, he sent pics and he demanded his money back, I had someone send the package out and did not think to tell then to get insurance as I usually do. I looked at the pics and to be honest I can not see how the damage could have been done in transit, the box does not look as thou it suffered major damage and one of the breaks looks as if a massve shearing force was applied to it. I know the types of glues I use and dont feel the damage was done in transit. I told him to send the the cane back, which he did today, but i am not sure how to procede, should I fix it and send it back and ask for the other half of the payment plus shipping as agreed, should I tell him if he does not want to pay the second half he looses his deposit, or do I give him his down payment back? Its not my intention to start and crap, I would just love to hear what others think.