Efx X Wing

[eFXBarry]

Carson,

we're sorry you're having trouble. It's not the site, it's the virtual merchant that processes the cards. They were having problems dealing with the volume. If you continue to have problems, shoot customerservice@efxcollectibles.com an email and I'm sure Amy can help you out.

I'm sorry for the problems you and a few others have been having. We're working to correct them.

Barry

 

[GKvfx]

Yeah, a buddy at the office is having the same problem. The site rejects every card we submit.

Typical.

:rolleyes

"A buddy"? C'mon Carson, you can admit you're buying two. No need to hide behind the old "a buddy at the office" routine........:lol

Gene

 

[eFXAmy]

Yes, I would be happy to help. Please email me with your phone number and I will give you a call to place the order manually for you.

Amy

Carson,

we're sorry you're having trouble. It's not the site, it's the virtual merchant that processes the cards. They were having problems dealing with the volume. If you continue to have problems, shoot customerservice@efxcollectibles.com an email and I'm sure Amy can help you out.

I'm sorry for the problems you and a few others have been having. We're working to correct them.

Barry

 

[voice in the crowd]

I ordered my X Wing but the only Shipping Methods available were with FedEx International Economy or FedEx International Priority at checkout.

In the November newsletter it said that international customers would get the option of USPS and also be able to see the shipping options and the associated costs. I didn't appear to be able to see these options.

Will this option be available when you make the final payments?

Cheers Chris

 

[eFXBarry]

Yes indeed. That option will be available when the X-wings are in stock and ready for deliver.

Barry

 

[Bigturc]

I don't get it either .. I wanted to see how much shipping was with USPS .. not only USPS is not in there .. but I can't even see the shipping quotes with the 2 FedEx options before buying? Not clear.

Yes indeed. That option will be available when the X-wings are in stock and ready for deliver.

Barry

So does that mean that you have to give a non-refundable deposit on an item you don't even know how much shipping is gonna cost you?!? Isn't that a little weird?

 

[voice in the crowd]

Yes indeed. That option will be available when the X-wings are in stock and ready for deliver.

Barry

Cool. Thanks for the reply

Chris

 

[eFXBarry]

Chris, don't thank me too quickly. Seems I made a mistake. We are offering USPS from the X-wing forward, but we heard yesterday that the X-wing box is too big for USPS to handle. It's not the weight, just the size. So the X-wing will not be shippable via USPS. Sorry about that.

Barry

 

[Carson Dyle]

Carson,

we're sorry you're having trouble. It's not the site, it's the virtual merchant that processes the cards. They were having problems dealing with the volume. If you continue to have problems, shoot customerservice@efxcollectibles.com an email...

Order placed.

Much obliged for the prompt and efficient customer service.

 

[REL]

Order placed.

Much obliged for the prompt and efficient customer service.

You remembered to get one for me too right? :lol

 

[AJK001]

It's really nice to see a company that cares about its customers and helps them when they have problems. I also like the fact that when an item goes on sale, both Barry and Amy keep an eye on the different prop forums to see if there are any problems that need addressing. I also like the fact that when they say something is going to be on sale or shipped on a certain date, it is. Non of this garbage of waiting 6 months to a year for something. That is the way you build a loyal following.

Great work guys.

 

[Carson Dyle]

You remembered to get one for me too right? :lol

I was going to, but Kozicki spoiled the surprise.

 

[eFXAmy]

Hi Everyone!

I wanted to let you know I posted pics of the plaque artwork on the following thread:

http://threads.rebelscum.com/showfl...ge=0&view=collapsed&sb=5&o=93&fpart=1#3527602

Amy

 

[Pauleysolo]

Ordered mine today- no problems

 

[vaderdarth]

got mine too.

 

[SurfingDoc]

It looks fantastic. I wish I had $1200 to throw around :cry

 

[Pauleysolo]

I noticed it doesn't come with a display case- Barry or Amy could you provide optimum dimensions for a plexi case and I will get one myself?--unless someone else knows of a supplier or EFX plans to provide a display case.

 

[vaderdarth]

I think efx and rebelscum are working together to make MR style display cases for them. At least I thought I read that somewhere posted by either Amy or Barry.

Dave

 

[Jedi Dade]

Putting off repairs to the house - but I got one... Who needs hot and cold running water to the bathroom sink anyway? thumbsup

Jedi Dade

 

[eFXBarry]

A heads up for anyone interested in the eFX X-wing. Here is the announcement that is going out tonight to collectors registered with us. If anyone has any questions I will do my best to answer them tomorrow.

Barry