I was hoping to not make anymore posts here.
I am amazed by this question posed by Amish Trooper.
He got his money back and kept the bad resin prop. So how was he ripped off?
Ethic - Definition and More from the Free Merriam-Webster Dictionary
I entered into an agreement for a good and workable part to be shipped the day after payment and because this is the RPF, I expected a 1st generation casting.
The piece was not fully formed.
It has air bubbles.
It has warpage.
It has
large areas of unmixed resin creating soft spots on the surface(not to be confused with weeping oil) that would never dry if painted.
It is not 1st generation as it should have been as that is what is to be sold on the RPF by people who make their own castings.
Knowing all this...being able to see all of this on the part Bruce still put a worthless part in the mail to me. The part was unworkable. It was literally garbage. I was sent garbage and was somehow expected to be satisfied?
Anyone with good ethics would not have sent this. The part is an embarrassment yet it was still sent.
Yes Amish, I did get my money back as Bruce refunded the $13 ...on an installment plan.
...and kept the bad resin prop.
Bruce wanted the part back. I told Bruce he could have the part back. After all the aggravation, verbal abuse, as well as other behavior (not unlike the kind Bruce has demonstrated here) I told Bruce he was welcome to have the part back...when sent money for shipping. It's a matter of principle for me. I didn't order garbage. Why should I have to take the time, the gas, and pay shipping on something that I didn't order? Why should I have to go through this trouble when Bruces common sense should have told him it would only be returned when it was recognized for the reject it is?
It's not a matter of me keeping the part, Bruce chose not to pay for it's return.
So Amish, if someone robs a bank but returns the money a few days later in installments should everyone just forget the whole matter?
How is this scenario? The deli guy at your grocery store slices you up some sandwich meat that he knows full well smells bad and can't be eaten. He doesn't say anything but gives it to you anyway. Does the deli guy get a clean his slate if he refunds your money even after insults and abuse?
I ask you Amish, do you think it's okay for a person to misrepresent a product, advertise a product with a picture he doesn't own, and abuse a customer as long as money is refunded when all is discovered? I hope you don't think that and if you do I don't think I'll buy from you. In some cases selling something that doesn't do what it's supposed to as well as being not as described is considered fraud.
I consider myself a craftsman. I have worked in plastic and resin for 20+ years. I have seen pictures of Bruces TOS captains chair and I consider him a craftsman. For a craftsman to send that quality to another craftsman is a poorly conceived joke...even an insult.
And I'll repeat this again for those still in a rut on the $13.
This has never been about the money.
Do you need me to send you $13 to prove it?
Go back and read my Propsafe posts as well.
Look at the agonizer video and tell me where the pride in workmanship went. Tell me where giving a customer good treatment went. Tell me where being responsible went when he collected money from people on TPZ and the turned them over to a 3rd party without telling them until he had their money. I could go on.
I feel everyone should be treated fairly and in a timely manner.
Look how long it was before I chimed in on this thread.
I posted my experience as it had the same tune as other people accounts. I posted to let people know this was a repeating pattern for Bruce.
It's unfortunate that it takes time to read all the information in this thread but that is how it goes. If people want to simply skim the information of this entire thread and not think past the first conclusion that they arrive at then so be it.
So MooCricket, just out of curiosity and since you are stuck on the money issue, what should the dollar be in order to be valid in your world? (a rhetorical question)