Prototypical
Active Member
I can't waitAnovos said:
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Anovos Stormtrooper.... thoughts?
- Thread starter Starrfox1
- Start date
cboath
Master Member
It'd be nice to get an actual post-mortem on the process - to an extent - but i doubt that'd happen.
I believe they tried multiple materials, found some didn't work for some reasons and found some were too expensive, etc. That takes time. Then you have to get the first set back to you to approve - which undoubtedly has changes, ergo, more time. Once that process is complete, you have to wait for completion of thousands of suits. All the while, you can work on packaging, but you likely can't get approval until you have a packaged final item. Again, takes time. Then as they commented loosely on the packaging approval, there's things there that have to get approved (takes time) and changed (more time to fix and more time to approve), etc, etc.
I like the updates - and they're just substantially more than any other company has done. Personally, i wish Got Maul was as active as he used to be, but the time simply may not be there. Loved his addressing of specific things.
But in the end, lots of things in the process are out of your control. Anyone who's ever made anything in a run, no matter how big or how small knows you run into things you didn't expect to all the time. Some cost you money, some cost you time, etc.
Someone eloquently pointed out their intial estimate was Winter 2015 - which isn't over yet. They thought they'd be done sooner, but the corporate red take then kicked in. !@#$% happens.
I do get that there were items pre-TK suit that were promised earlier and still not shipped yet. At a guess, (and no offense to the guys at Anovos), i think it could simply be inexperience in this type of venture and dealing with LFL/Disney. Live and learn. It appears as if their biggest order is now going out over the next few weeks so the judgement can begin from there with product in hand. Seems as if they're busting their butts to make it quality as they can and as accurate as we can knowing we're as picky as we are. If so, more power to them
I believe they tried multiple materials, found some didn't work for some reasons and found some were too expensive, etc. That takes time. Then you have to get the first set back to you to approve - which undoubtedly has changes, ergo, more time. Once that process is complete, you have to wait for completion of thousands of suits. All the while, you can work on packaging, but you likely can't get approval until you have a packaged final item. Again, takes time. Then as they commented loosely on the packaging approval, there's things there that have to get approved (takes time) and changed (more time to fix and more time to approve), etc, etc.
I like the updates - and they're just substantially more than any other company has done. Personally, i wish Got Maul was as active as he used to be, but the time simply may not be there. Loved his addressing of specific things.
But in the end, lots of things in the process are out of your control. Anyone who's ever made anything in a run, no matter how big or how small knows you run into things you didn't expect to all the time. Some cost you money, some cost you time, etc.
Someone eloquently pointed out their intial estimate was Winter 2015 - which isn't over yet. They thought they'd be done sooner, but the corporate red take then kicked in. !@#$% happens.
I do get that there were items pre-TK suit that were promised earlier and still not shipped yet. At a guess, (and no offense to the guys at Anovos), i think it could simply be inexperience in this type of venture and dealing with LFL/Disney. Live and learn. It appears as if their biggest order is now going out over the next few weeks so the judgement can begin from there with product in hand. Seems as if they're busting their butts to make it quality as they can and as accurate as we can knowing we're as picky as we are. If so, more power to them
ARKM
Sr Member
I'm not going for a refund so this is no skin off my nose but for those that might want a refund, you better make up your minds right now. Note that you only have until 5pm Central time TOMORROW to get a FULL refund. After that, you will not get all of your money back and also not get it back in a timely manner. Nice how they only gave us all one day's notice on this eh (unless of course it was previously mentioned on their website or Facebook page)? Let the flaming of this Anovos TK kit refund policy commence!
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I'm not going for a refund so this is no skin off my nose but for those that might want a refund, you better make up your minds right now. Note that you only have until 5pm Central time TOMORROW to get a FULL refund. After that, you will not get all of your money back and also not get it back in a timely manner. Nice how they only gave us all one day's notice on this eh (unless pf course it was previously mentioned on their website or Facebook page)? Let the flaming of this Anovos TK kit refund policy commence!
People have had months to request a refund. I know you're joking a bit but certainly people will complain about it. Really, it is unreasonable to request a refund after order fulfillment has begun and it would be foolish to expect otherwise.
Cry-Lo Ren
Active Member
Glad to see that the trooper kits are coming out soon hopefully they have the same $350 price for FO trooper armor as I would definitely jump on that.
Sadly their customer support has left my girlfriend and I with a real negative experience forcing her to cancel another one of her orders.
Lets just hope things speed up a bit
Sadly their customer support has left my girlfriend and I with a real negative experience forcing her to cancel another one of her orders.
Lets just hope things speed up a bit
It's been clarified. That policy only applies to the first wave of preorder.I'm not going for a refund so this is no skin off my nose but for those that might want a refund, you better make up your minds right now. Note that you only have until 5pm Central time TOMORROW to get a FULL refund. After that, you will not get all of your money back and also not get it back in a timely manner. Nice how they only gave us all one day's notice on this eh (unless of course it was previously mentioned on their website or Facebook page)? Let the flaming of this Anovos TK kit refund policy commence!
Let me repeat : This cancellation policy only applies to the first wave of shipments.
Each wave of shipments will have it's own cutoff date...
ARKM
Sr Member
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Lichtbringer
Master Member
Yeah, but there is one question left .........
Will each wave of shipments have it´s own date for cancellation of our orders?
Timmythekid
Sr Member
"If you're going to take payment in full for products that haven't even been designed yet, keep your paying customers really, really well informed as to any changes in the prdocut or delays". Boom. Post-Mortem done. Seriously, puzzlingly angry hand-waving semantic games about what "2015" means aside (which is irrelevant in any event as Anovos, prior to today, last updated in November to say shipping would happen starting December and conclude January - they missed those dates, end of story), this should be the takeaway for Anovos. ALL of the drama over two boxes of plastic came down to them sending conflicting, confusing messages during production, refusing, to date, to show production pieces despite claiming to have them in-hand, missing shipping dates without comment and quietly changing descriptions, details, and dates on the website with all the appearance in the world of hoping no one would notice. People will put up with a LOT as long as the communication is there. Luckily it's a cheap fix for Anovos.
cboath
Master Member
They've doing doing updates monthly the last few months and prior to that Got Maul was keeping us up to date as best he could. What more exactly can they be doing? They're not going to air their day to day crap out for everyone. You're not going to see updates of:
Monday: Disney thinks the edges on the cardboard are too short and they want us to increase the logo 10% in size.
Tuesday: No news
Wednesday: Sent updated sample back to LFL for approval.
Friday: LFL ok with outer packaging, wants something else inside...yadda yadda yadda...
That'll never happen. By post mortem I meant things like I said, Changed material 3-4 times, had to go through 7 production samples with factory, Someone's harddrive went out and we had to go back to LFL to rescan, the packaging approval went on for 2 months, etc. I'm guessing there's safety things as well with a kit like having to check every piece for too sharp of edges, cracks, etc...
People act like they took the money in April and haven't said jack yet and they get compared to MR and EFX - and i mean really, you've gotta be dense there. They've communicated with their customers more in the last 24 hours than EFX has in the last year. So get over it all ready. It's a new company, dealing with essentially a new product line - their will be wrinkles. They've announced pretty specific ship dates - perhaps the whining like children can stop until product is in hand instead of whining more that it's coming out within their intial estimate.
Monday: Disney thinks the edges on the cardboard are too short and they want us to increase the logo 10% in size.
Tuesday: No news
Wednesday: Sent updated sample back to LFL for approval.
Friday: LFL ok with outer packaging, wants something else inside...yadda yadda yadda...
That'll never happen. By post mortem I meant things like I said, Changed material 3-4 times, had to go through 7 production samples with factory, Someone's harddrive went out and we had to go back to LFL to rescan, the packaging approval went on for 2 months, etc. I'm guessing there's safety things as well with a kit like having to check every piece for too sharp of edges, cracks, etc...
People act like they took the money in April and haven't said jack yet and they get compared to MR and EFX - and i mean really, you've gotta be dense there. They've communicated with their customers more in the last 24 hours than EFX has in the last year. So get over it all ready. It's a new company, dealing with essentially a new product line - their will be wrinkles. They've announced pretty specific ship dates - perhaps the whining like children can stop until product is in hand instead of whining more that it's coming out within their intial estimate.
cyberpyrot
Sr Member
What it boils down to is like you said "It's a new company" we have yet to have a company in this industry not screw us so if you want people to not micro scrutinize every word said by them then they need to ship a big order in a timely manner and not promise soft ship dates at all IE "then nov-dec time frame" on top of all that people are nervous because of there screw ups with the Han Solo rig and the darth vader.. your asking people to have faith when people have been burned to many times by companies just like Anovos. Sure when this product line does finally ship it will do a lot to heal some of the past wounds from other companies which I know is unfair to hold Anovos accountable for other companies problems but anovos did release a lot of pre-orders and took a lot of money upfront. the Fact of the matter is in this industry a companies word has little value until they have made good on a large percentage of there commitments. Would you give me as much blind trust as your giving them if I started a company tomorrow and just started taking pre-orders? if you answer yes to that question I have some emails for you from a certain African prince.
JD
Master Member
I'm happy to be getting it soon, too.You have the right to voice your opinion... I'm not saying you're wrong, I guess we just have different perspective. I'm happy I'll be getting it soon, I sure would've liked earlier but that's ok, it doesn't matter much in the grand scheme of things. I hope whenever you get your kit, you're happy with it and it was worth the trouble these delays caused you. Happy trooping
How about you educate yourself and actually read my posts? Or how about you check a calendar? I've provided actual links that show how one should really differentiate between Winter 2015 and Winter 2015-16. (Were my statements tongue-in-cheek? A bit - but, let's not forget that in this thread you had a rep from Anovos stating, quite clearly "We are looking at November. Hopefully sooner !" - I even quoted that recently).
You're also missing the point and focusing on one area - it's not just the "Winter 2015" date - it's all the issues surrounding this. Some folks can make all the excuses they want for them. That doesn't make what's happening anything less changing what was advertised.
What is this, Mean Girls? This isn't a popularity contest. Popular doesn't always equal good or right. Get a grip and lose the ego, Regina George. You also don't have to look far to see that their support system is overwhelmed with requests for updates - so it's pretty clear who is really is "off the mark."
"Move along..." just what I'd expect from a Stormtrooper who's programmed to behave a certain way and does what the evil Empire tells him to.
My issues aren't just with the delay. But, let's recall that way back in April, Anovos had "real prototype and not just a concept pics" on their site (actual quote). Of course, the already mentioned "We are looking at November. Hopefully sooner !"
Admittedly, the Arming Suit - which was clearly advertised on their website (not listed as a prototype) was mentioned by the same rep as " This is in prototype mode, so this still falls under "potential" cool upgrade." So, I do stand corrected on that.
Also, back in April there was a piece on ABC featuring Anovos from SW Celebration and the FO ST was shown and talked about - and they mention that it was about "three and half months ago" working on the FO ST armor. So, it appears that work was already done at the time the OT ST's were in pre-order. Either way, that's a poor excuse to let other projects fall behind - this was already on their table (and I'm not the one suggesting that the FO ST is why the OT ST fell behind) - with a big and growing catalog, a company should have little issue managing multiple products (which BTW, I'm not the one that suggested the FO ST kits are what caused this delay).
It was also talked about multiple times from Anovos folks that this kit would be ABS (I believe it was also stated on their website). Somewhere along the line, they changed from ABS to PVC back to ABS. Why? I'm not sure --- there was plenty of speculation. Regardless, this seems like it was just more wasted time -- yes, I know it's part of development, but this seems like it should be something cleared up before you state it's one material and promote it that way.
Like many here, I've read horror stories about some vendors (either a real company like Icons, bootleggers or even individuals) not delivering - or delivering substantially different products. Thankfully - Anovos doesn't seem to be one of those companies - well, at least not at the moment.
I don't argue against their way of doing things - the presale model, while not ideal, seems to work for them. (Although, if something were to happen in a situation like this - it might be difficult to dispute a charge from a credit card company or PayPal).
Somewhere along the way, unless I missed it, the Anovos folks pretty much stopped posting in this thread. I get it - they're busy, SW got ultra-huge again and they've got a huge property on their hands. The newsletters have come out here and there, but some could argue it's been too few and far between.
I think if some folks read my first post(s) for what was actually there - rather than attack and make excuses - they'd see that I never said I was upset or completely unhappy... but, you know being at the cool table is so much more fun.
Now if we truly can "move along..."
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jkno
Legendary Member
The ability to destroy a planet is insignificant next to the power of the countless upcoming threads complaining about the assembly of Anovos Stormtrooper armor...
KrangPrime
Master Member
I'll get you started, since I don't even know what I'm doing ;o).
Reelo
Sr Member
I paid 492$ but that's because I live in Europe. And it'll probably get intercepted and I'll have to pay another 17% VAT on that sum (I consider myself lucky because we have a comparatively low VAT rate)
But I ain't complaining because with any other maker, that price would have at least been doubled.
Sent from my Nexus 6P using Tapatalk
Cry-Lo Ren
Active Member
does anyone remember what the tier 1 price was for it already build?
1200$ if I remember correctly...
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