ANOVOS issues (ANOVOS ONLY discussion)
- Thread starter Art Andrews
- Start date
Jagjaguwar
Sr Member
I’m in for this one, and currently waiting on Blue Leader. If they make Red Leader, Wedge, ESB Luke, and Biggs I’d probably get all those too.
darthjones
Sr Member
Understood! Yes, it is amazing how many folks just need to get their fingerprints on everything, huh?!
I've done the payment plan a few times and it works just fine.
Yes, they have had delays on stuff but they have also released a bunch of stuff. My opinion would be if you buy something do not expect it to arrive before a certain event because that will stress and frustrate you for sure.
xcelsior
Well-Known Member
I think my current issue with Anovos has less to do with their products offered and ever-shifting timelines and more to do with the fact they need to really hire someone who know how to run the actual operations/business side of things, which may go a long way in improving the other facets of their business. At a bare minimum, someone who understands customer service and how to communicate internally.
Case in point:
I'd ordered the Jyn Erso "Concho" a little over a year ago as my girlfriend wanted to build an Erso for Dragon*Con. I knew the timelines would be subject to shifting and, in the back of my mind, knew there was a possibility of the item being cancelled as it was likely a very niche item and not have a lot of demand. And sure enough, about a year later I get an email on March 5 stating the project was cancelled.
Cool. Not unexpected. And, to their credit, they offered some replacement items at a significant discount to make up for the concho being cancelled. If I wanted the items (spoiler alert: I didn't), I was to reach out to Anovos customer service and indicate which items I'd like. If I didn't want anything, and they hadn't heard from me within 5 business days, they were going to process my refund automatically. Well, that's what they SAID, anyway.
Eleven business days later, w/out a support ticket or any sign of a refund, I had to reach out to them to get the refund process started. No big deal in the grand scheme of things, really, but it just shows that their product management and production isn't the only thing that needs some improvement. If I needed to contact customer service for a refund, they should have told me that. But when your emails explicitly says:
I expect you to do that.
Case in point:
I'd ordered the Jyn Erso "Concho" a little over a year ago as my girlfriend wanted to build an Erso for Dragon*Con. I knew the timelines would be subject to shifting and, in the back of my mind, knew there was a possibility of the item being cancelled as it was likely a very niche item and not have a lot of demand. And sure enough, about a year later I get an email on March 5 stating the project was cancelled.
Cool. Not unexpected. And, to their credit, they offered some replacement items at a significant discount to make up for the concho being cancelled. If I wanted the items (spoiler alert: I didn't), I was to reach out to Anovos customer service and indicate which items I'd like. If I didn't want anything, and they hadn't heard from me within 5 business days, they were going to process my refund automatically. Well, that's what they SAID, anyway.
Eleven business days later, w/out a support ticket or any sign of a refund, I had to reach out to them to get the refund process started. No big deal in the grand scheme of things, really, but it just shows that their product management and production isn't the only thing that needs some improvement. If I needed to contact customer service for a refund, they should have told me that. But when your emails explicitly says:
I expect you to do that.
Getoninja
Sr Member
sorry for late reply, but unfortunately they are now sold out
I was trying to save some cash to get one or both but wasn't expecting them to sell out this soon. Hope they do a restock.
https://www.anovos.com/collections/...rial-shadowtrooper-helmet-accessory-pre-order
https://www.anovos.com/collections/star-wars/products/star-wars-imperial-stormtrooper-helmet-kit
Jay1138
Well-Known Member
Thanks Jay! I went ahead and preordered the Gold Leader helmet through BBTS. No deposit and I can pay in full when its actually in stock and ready to ship. I'm just gonna count on it a few months late.
So I've got the GB proton pack frame and Skywalker Bespin rig on pre-order, both of which were listed as shipping Winter (March 19).
Bespin rig now says, "shipping soon" which is promising...
No word on the pack frame though...
Sean
Bespin rig now says, "shipping soon" which is promising...
No word on the pack frame though...
Sean
Kal Argos
Sr Member
I got the bespin belt too, the update said that they have product in hand and are packaging, shipping is expected very soon. However they are not able to ship internationally at this time due to some licensor thing.
Jagjaguwar
Sr Member
Assuming this is an accurate kit option for builders (I have zero idea about this), I foresee a whooooooooooole lot of Jango jetpack pieces in the Junkyard’s future... :lol
Getoninja
Sr Member
hhmmmmm..... maybe Boba/Jango Fett helmets kits are next. And then the long awaited finished Boba Fett helmet
russellsch
Master Member
I'll wait for the eFX Boba helmet
BWAHHAHAHAHAHAHA!!!!!! :lol
BWAHHAHAHAHAHAHA!!!!!! :lol
DeathProof
Well-Known Member
There are lots of great resources on The Dented Helmet. Darth Voorhees is the only one I know that did a partial stencil kit of the ROTJ jetpack.
https://www.thedentedhelmet.com/forums/threads/dvh-rotj-jetpack-damage-stencils.29330/#post-446863
The ESB jetpack is a bit more forgiving
For colours, TDH also has a map that's a good starting place:
https://www.mindmeister.com/113525354/boba-fett-paint-colors
It's always good to check reference photos though for all weathering/damage.
Also, regarding price, it's about on par with what jetpack kits go for unfinished. There are lots of amazing painters on TDH, and their work is definitely worth the money.
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