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Having preorders for items is not unusual. Many companies that sell collectibles do that.So glad I hesitated on ordering a helmet from them a few years ago. The fact that they constantly had much of their inventory on pre order or out of stock was a red flag.
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Griffaw - you are right. I have preordered from Hollywood Collectibles Group, Sideshow Collectibles, Entertainment Earth and was happy with the experience from each - from answers to my emails, to shipping and delivery of product, and will order from them again.Having preorders for items is not unusual. Many companies that sell collectibles do that.
Not having most of the items regularly in stock isn't unusual either.
What other prop replica companies normally do those two things?
Both Anovos and efx were better at delivering preorder items in the past. For some reason both of them started having major issues several years ago.
I liked hearing a happy story for once.I wanted to share my recent situation with Anovos, and how it was resolved.
My wife really wanted the Rey Jakku costume, and against my better judgement ( I’ve been around here long enough to know better) I bought it during their “In-Stock” Halloween sale. I fully expected not to receive anything for months, but thought I’d give it a shot.
...
I never expected to get the replacement. Especially after hearing all of the horrible situations many of you are in. I do have to admit that Charlie came through, even if it took two months. I cannot say for certain that telling him I was taking measures with my AG did anything. He genuinely may have been ill. I just have no way of knowing.
Overall, I’m glad that Charlie eventually came through. However, I think I am done rolling the dice with Anovos. I hope all of you get the items, or refunds you’ve requested. Sorry for the long post, but I felt I needed to share my experience.
Griffaw - you are right. I have preordered from Hollywood Collectibles Group, Sideshow Collectibles, Entertainment Earth and was happy with the experience from each - from answers to my emails, to shipping and delivery of product, and will order from them again.
Anovos however based on their lack of replies, lack of delivery, and lack of regard for customers over years, is not like (or in the class of) HCG, Sideshow, or EE.
If I could send 10 likes to your post I would. absolutely agree.I totally agree with the concerns about the extremely poor track record from Anovos over several years. I was just pointing out that preorders shouldn't be a reason to stay away from a company. However, there are plenty of valid reasons to stay away from Anovos.
I don't understand how they think the Star Trek and Ghostbusters lines can continue with how they appear to have totally abandoned the Star Wars line with many undelivered products.
At this point I don't recommend ordering anything from Anovos regardless of which franchise it is for. They have way too many issues with customer service and fulfilling orders.
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The Shoretrooper, Royal Guard and Mandalorian helmets are made, and we are delivering them as quickly as recurring outbreaks of Covid-19 will allow us to. As with other small businesses, it is presenting itself as a challenge for us, and we are doing the best we can. We can only hope that you will continue to be patient with us as we work to fulfill our commitments to you.
At the time I thought it was odd. If it wasn't, good to know.I totally agree with the concerns about the extremely poor track record from Anovos over several years. I was just pointing out that preorders shouldn't be a reason to stay away from a company. However, there are plenty of valid reasons to stay away from Anovos.
I don't understand how they think the Star Trek and Ghostbusters lines can continue with how they appear to have totally abandoned the Star Wars line with many undelivered products.
At this point I don't recommend ordering anything from Anovos regardless of which franchise it is for. They have way too many issues with customer service and fulfilling orders.
Hmm.Somebody on Facebook received the revised V2 Shoretrooper. They ordered directly from Anovos.
Anovos completely redid the weathering on this batch. Just one caveat: they didn't add the red emblem on the blast shield. Talk about quality control.
View attachment 1409955
It's on the Shoretrooper build group. The sculpt of the helmet looks like the Anovos to me. The smooth finish also looks like one of theirs.Hmm.
A missing emblem seems like a stretch, even for Anovos.
You sure this is legit?
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Did the poster say it is the 2020 Anovos version? Some people have repainted the original Anovos version.Somebody on Facebook received the revised V2 Shoretrooper. They ordered directly from Anovos.
Anovos completely redid the weathering on this batch. Just one caveat: they didn't add the red emblem on the blast shield. Talk about quality control.
View attachment 1409955
Yeah, they just received it today from Anovos.Did the poster say it is the 2020 Anovos version? Some people have repainted the original Anovos version.
I have to admit, it looks a little rough. And doesn't look at all like what's advertised.Yeah, they just received it today from Anovos.
I have to admit, it looks a little rough. And doesn't look at all like what's advertised.
But they're shipping new merch. So that's good...
View attachment 1410013
Ha. I didn't know.Definitely wouldn’t be the first time the Second batch isn’t up to the same standard as the first.
Cough cough, Kylo.
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