Solider
Well-Known Member
They may have intended on providing me with the star lord jacket. But the fact that they took my money and provided me with nothing of any kind is fraud. Especially since their refund policy states store credit or digital gift card which I received none. Now they changed their company name and refuse to take responsibility. I've been in touch with others like me and one shared an email reply that said to contact the new company for refund issues Denuo Novo. Denuo Novo says to contact Anovos, which doesn't exist. that facts are the owners of Anovos are now Denuo Novo. they got away with thousands from 200+ customers. I've connected with a few already. Just check the BBB for 254 unresolved claims. Check the successful class-action suit that Anovos never paid the settlement. I found a different group then attempted to sue. they left the law firm's contact info. I called the firm and found out the case was stalled and no longer open. They got away so far. no accountability for those they cheered money out of. So many looking for refunds that will never come. Anovos are criminals and now their name is Denuo Novo. Don't buy from them. they are criminals. I may look into a law firm seeking criminal charges. I might collect every one I can in my position. I want the money stole from me and so do countless others. they should be behind bars.You probably aren't actually looking for a technical answer - in which case, just blur through this. But if you really want to know, the answer is "probably not."
For it to have been fraud, Anovos must have intended from the beginning to take your money and never give you anything. That's certainly possible, but it's hard to prove. If, instead, Anovos intended to provide you with a product and then through incompetence failed to do so, that's "non-performance of contract." In my opinion, the second scenario is both more likely and much more provable - with non-performance, you really only have to prove the acts. With fraud, you have to prove the intent.
In most jurisdictions, fraud is a crime and non-performance is a tort (meaning, a thing you can sue someone over). I'm 95% certain the class-action suit is based on non-performance of contract, not fraud.
Disclaimers: I am not a lawyer. I was a law librarian for 8 years, and it is that experience I have based this post on. This is not legal advice. Also, rules change from jurisdiction to jurisdiction, and my experience is with Alberta civil law and Canadian criminal law. (Criminal law is Federal jurisdiction in Canada.) That said, the law of fraud really hasn't changed since the 1600s.
It doesn't matter their intentions. It matters that they took the money and provided nothing, not even following their own refund policies. the fact it was an LLC doesn't matter if the owner committed a felony through the company. Stelling thousands of dollars from hundreds of people counts as a felony.
Sorry for the length. I'm extremely angry with aNOVOs get it Denuo NOVO. They are the same people even though the company name changed. personly they should have done a better job with the new name.