Recent content by Weldon

Anovos has been getting a lot of heat, and I recall Mike Heron posting a sales pitch for his stuff on one of the Anovos protest pages, on Facebook, offering to help anyone who cancelled Anovos order get what they want from him. Just wondering if they might have had anything to do with it? If...

I have edited my post to more accurately reflect my own perception based from my own experience dealing with them over only the past couple of years in which they have been going downhill rather tragically, by all appearances, and visibly doing very little other than trying to hide the fact. I...

In my experience over only the last couple of years, it has seemed that Anovos’ refund policy has been set up to make refunds difficult to get anyway. 8-12 weeks to get a refund is simply ridiculous, and it appears that people have had problems getting them even that fast. First, just the...

Well, if they say all sales final/no refunds, and keep the current dubious language regarding shipping estimates, which basically says they are subject to change, what recourse does a customer really have if they push a shipping date back, then again, and again, etc. presumably, the customer...

This new policy of “all sales final” will eliminate the credit card recourse which has been the only way many of us have been able to get refunds at all. They can now legally argue that we agree to no refund when we place our order. I doubt many credit card issuers will fight that battle.

If they really believed what they said in thier previous announcements, and thought they could actually turn things around, they would believe nobody would want refunds and a new policy would not be necessary. They would be better off extending and even improving the old policy by promising...

They said they put the brakes on pre-orders around May 2018, which was about the time I ordered the Skywalker x-wing helmet and TLJ stormtrooper helmet that has already missed a couple of deadlines, but it also seems that I recall an awful lot of other new items for pre-order since (EE-3, for...

Being “at the mercy of their suppliers”, still, for as long as they have been in business while continuing to offer more and more items for pre-order that all have the same problems, is certainly no excuse. Worse, It only serves to highlight the glaring problems with thier business model and...

It would be one thing, understandable and acceptable, if Anovos missed a shipping estimate once in awhile. It happens to the even best. However, it seems that Anovos misses its estimates and deadlines, multiple times, on pretty much every item as a regular practice. This should not be...

Add poor abilities to communicate to thier customers, which is exacerbated by total inability to meet production goals, and deadlines creating inability to believe anything they do say!

It’s my belief that, under most normal circumstances, a business actually completing and shipping a product should not warrant ‘celebration’. It should be a regular occurrence.

8-12 weeks is more than enough time, if you wait that long, to eliminate a lot of people from using the option of disputing the charge with thier credit card issuer or bank. Although I’ve found there can be workarounds with some issuers, if you press them a bit, many do not normally dispute...

I don’t suggest waiting for Anovos to issue a refund. Dispute it with with your credit card company now, otherwise after 8-12 weeks, you may not be able to. My credit card issuer settled my dispute claim in a matter of hours and credited my account - makes me think they already had experience...

Not saying that anyone is actually doing this, just floating a thought - There could be a business model in 1) get a bunch of pre-orders at a low price to fund development and production; 2) Delay production and extend shipping deadlines to cause most of those pre-orders cancel; 3) Offer a...

Great update, if it is to be believed. The problem is, if Anovos provided these kinds of detailed and informative updates throughout the process (and didn't always seem to have multiple delays producing everything) their customers would probably be a lot more patient and refrain from cancelling...