russellsch
Master Member
Great news guys :thumbsup
I can't wait to see photos, & read your reviews.
I can't wait to see photos, & read your reviews.
ANOVOS issues (ANOVOS ONLY discussion)
- Thread starter Art Andrews
- Start date
So pleased to read this and I hope it was worth your waiting
gman71
Well-Known Member
This is such BS. I contacted Anovos to see if my order--which some of you have shipping to you now--was shipping in time for Halloween. They advised no. They had to hold some items back for quality control issues. They said it'll be another couple weeks to ship out the remaining orders.
I am livid.
I am livid.
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Try not to get your hopes up if other people are receiving shipping notifications for items that you have on order.
It takes them many months to ship out a single product, and when you ordered seems to have no influence on when it's shipped (as in people who ordered after you may receive it before you). Just be patient and hope it eventually shows up. Look on the bright side, you'll most likely have it for next halloween
Timmythekid
Sr Member
Crappy to hear, but GM did say there was a certain percentage of pieces that had proven faulty after hitting the warehouse - if it's any consolation, just imagine how pissed you would have been after all this time to have received a defective piece and have to start an exchange process. It sucks, but I'd rather they have that last level of QC and do it right than have another TK/TX fiasco for example. I will add another "Yay! Shipping notice!" though. The floodgates appear to be opening at long last.
Mara Jade's Father
Master Member
On 20 Sept of this year I said:
I'm pretty sure I will feel this way once it arrives. I will let you know tomorrow for sure.
ConstruX
New Member
I have definitely been looking for a pair of Luke Bespin boots to go with my Anovos costume. I haven't had much luck finding them as there are hardly no options out there. People not responding to me or items that I don't want. However, $675 is way out of my budget for these. Does anyone have alternatives? Thanks.
DeathProof
Well-Known Member
ConstruX
New Member
russellsch
Master Member
My stand alone Vader helmet shipped! :thumbsup
:thumbsupCry-Lo Ren
Active Member
anyone give any thought on the mantel? I was looking into it but would like to see what others thing about it first.
Mara Jade's Father
Master Member
RECEIVED!!!!
Review coming soon....
Pictures now....
FYI: This came with a signature request. I was on my way home when I got the notice it was attempted delivery. I got home about 15 minutes too late. I took a chance that I might be the first street and not the last street to get deliveries I the neighborhood and I want for a drive. I lucked out... found the UPS guy in one of those little golf carts within two minutes. I was tired of waiting. :darnkids
Review coming soon....
Pictures now....
FYI: This came with a signature request. I was on my way home when I got the notice it was attempted delivery. I got home about 15 minutes too late. I took a chance that I might be the first street and not the last street to get deliveries I the neighborhood and I want for a drive. I lucked out... found the UPS guy in one of those little golf carts within two minutes. I was tired of waiting. :darnkids
gman71
Well-Known Member
Here's the thing. I've been talking with GotMaul here on this forum and have spoken with Anovos CS at least 5 times in the past 3 months to ensure my order was correct, and that everything was going to be shipped on time, possibly before Halloween. Each time, the CS rep said everything was good to go... until I wrote to find out why I hadn't seen a shipping notice, when I was told my order wasn't going to ship because it was part of the defective stock. In short $^%# Anovos for telling me everything was golden, then turning around and telling me different when the chips fell. Regardless of their product, their customer service is rock bottom of the barrel and I'm definitely going to file a BBB complaint once I get Anovos to actually follow through sending me and e-mail with the dates I spoke with them (They've assured me they would, but have yet to follow through. I didn't keep this info. Didn't think I'd need it.)
I apologize for ranting. I don't expect anyone to climb aboard and pillage with me or anything. I just needed to vent. I am SO pissed at Anovos right now.
I apologize for ranting. I don't expect anyone to climb aboard and pillage with me or anything. I just needed to vent. I am SO pissed at Anovos right now.
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Jagjaguwar
Sr Member
I don't mean to negate your criticisms, but to me the bottom of the barrel (and it's pretty bottom-heavy barrel, to be fair) would be EFX, because their customer service isn't bad, it's nonexistent. They would be followed closely, in my current experience, by RS Prop Masters, who I ordered a complete commissioned suit from almost 10 months ago and have yet to receive, despite many promises made. (Most recent was an email on October 5 stating that my order would be shipping out "early next week.") Fed up with both of those, while Anovos is currently on track with my orders. The disappointment for those waiting years is palpable though, all the same. Hope it ships soon.
that is beautiful!
gman71
Well-Known Member
I appreciate your input, Jagjaguwar. I've never dealt with EFX or RS, so for me, this is bottom of the barrel. I'd hate to see worse. Thinking about it, though, I'd rather have no CS and know it up front than to have CS that smiles and tells you one thing but does another. It was just uncool of them to have provided assurance that everything was good to go on my order, up to yesterday morning, so that I'd be able to get it like almost everyone else before Halloween, then turning around and making my order one of the few that got pushed back with no notification other than me seeing that I didn't receive a shipping notice when GotMaul said I should probably be seeing one. Man, I'm getting livid again. You suck Anovos.
Jagjaguwar
Sr Member
The more I think about it, and having re-read each of our posts, I think you're on to something. At this point I don't expect any news to come from EFX until the Scouts ship, and so my annoyance is somewhat subdued, while getting assurances that things are on track or that everything will be shipping soon makes for fresh disappointment each time it happens.
In short: I think you're right, I think this sort of experience is worse, even if they're trying harder than doing nothing, the result is a series of disappointments instead of one long low-key one.
In short: I think you're right, I think this sort of experience is worse, even if they're trying harder than doing nothing, the result is a series of disappointments instead of one long low-key one.
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