Hi all, I'm a newbie to RPF.
Here's my HB experience..It arrived on Jan 4th to my house in Ireland. I opened it like everyone else painfully with the glued down box being a joke!.
I was gutted to find when I slid out the board that the decals were all lifting.
There was an obvious crease across the main hoverboard text on the front of the board.
At that point I got writing to Mattel straight away including photo evidence from the board.
I haven't even taken out my mini HB from the back of the board as I am so sick.
There is no way I want to keep it in its current state. Mattell replied to my email on Jan 10th. looking for more info which I supplied right away. I then got an email on Jan 11th saying that I will be contacted within 72hrs...
To Be Continued.......
Here's my HB experience..It arrived on Jan 4th to my house in Ireland. I opened it like everyone else painfully with the glued down box being a joke!.
I was gutted to find when I slid out the board that the decals were all lifting.
There was an obvious crease across the main hoverboard text on the front of the board.
At that point I got writing to Mattel straight away including photo evidence from the board.
I haven't even taken out my mini HB from the back of the board as I am so sick.
There is no way I want to keep it in its current state. Mattell replied to my email on Jan 10th. looking for more info which I supplied right away. I then got an email on Jan 11th saying that I will be contacted within 72hrs...
To Be Continued.......