Cool Toy Review has thrown me off the board after this post:
Wow, The hoverboard marketing and production is a textbook example of what not to do in a business. The Matty mailing division has had so many problems, that the customer base across all the Matty forum boards complain constantly and the service continues to worsen. Google Matty hoverboard reviews and the majority of the first ten pages is all negative.
And with all of this, the public relations has been almost non-existent and when Matty does answer, many times it is in a combatant lousy service attitude.
Matty has not addressed every collectors concerns as can be seen on their own forums in the GB, DC,and Hoverboard forums to an incredible steamrolling of the customers. They have not been honest on their marketing, or quick to answer questions on their own Q&A boards. They ABSOLUTELY HAVE NOT LISTENED TO THEIR CUSTOMERS.
It is easy to find complaints both on their own forums and even with the Better Business Bureau on this last years handling of their products. They show an F at the BBB.
Matty Collector/Digital River Business Review in Ontario , CA
During 2012 they cancelled several of their lines due to the lack of pre-orders. A great line, Ghostbusters, has been closed down mainly due to incompetence. They have had to extend the sales dates of the Castle Greyskull in order to meet the minimum orders. 2012 saw the worst ever of customer service with Matty.
I pray other businesses never take what Matty has done this year as any form of an example of how to run a business. You guys at cooltoyreview must be smelling the plastic too much to give them these accolades. Here's hope both you and Matty start to get back to reality.
Heck, I will just repost under another account. Edited off again. ;P Been edited off four times now. Looks like Cooltoyreview is just a front for Matty.