Well one of the screws thingy at the front of the gun just snapped in my hand. And no, I didn't play with it (hard :P) Emailed QMx. A little disappointed here, especially since I'd decided to keep it.
Got both of mine last week, just posting some pics. One definitely had a bent barrel and the other was straight.
Both had the over-sized grips issue
Both had bent knobs.
Not too sure what I want to do about the one that's bent. I can't be bothered to ship it back.
I wonder if it can be 'heated' at the base of the barrel and then bent downwards. I did it with my grey resin version, but not sure about trying it on this one.
Just returned mine along with the BSG Stein, the steins labels were off by like a half inch, the barrel warp on the gun was driving me nuts, they said they would hand inspect both items when they are returned. Have never returned anything, but the more I looked at them the only thing I could see was the small flaws :/
I've yet to receive my pistol (and BSG stein that I ordered at the same time) but I'm dismayed that everything Firefly seems to be cursed for QMx. The Trek phaser was above-and-beyond for the price and this should have been the same. The QC chain seems to have broken somewhere... maybe it was just rushed to hit the release date or the Asian factory making them figured "small company not paying us lots, so we don't have to deliver quality" or whatever. Who knows. The Big Damn Serenity is gorgeous (if expensive) and is one of the best pieces in my collection and the Mule model was great too. If they could just stay consistent with their releases so their rep didn't take a major hit with every other release, things would be a lot better.
Both of my knobs were straight (before one snapped off) but the barrel was twisted a little bit. I'm starting to believe that no perfect one exists (I'm willing to return it but I'm scared stiff about getting a worse one in the trade)
Is "not that bad" really the best that we can expect?
Where the pistol is concerned, probably.
To be fair, they do get some things dead right, but only when an artisan is involved on the project, as in the case of the leather goods of Karl Derrick and the print replicas by Geoffrey Mandel.
A recent quote from Andy Gore during an interview with 'Geek Shall Inherit' at Wondercon...
"I can remember being a collector myself and opening a box up and kinda going…eeeeuhhhh…you know? And it's like...I really want people…whatever they get…whether it's a ten dollar key chain or a $5,000 filming miniature…I want them to open up that box and say, "You know what? That's awesome. Yeah, that was worth every penny and then some"."
Last edited by Yellowjacket; Apr 10, 2012 at 1:51 PM.
I agree with Serenity. I just returned mine a few days ago, and they sent me a free Fedex shipping label to do the return. So you shouldn't have to pay for shipping. Wish my barrel had been straight the first time, but the customer service has been top notch so far.
Yea, they sent me a return FedEx label. On another note I just received my little dam heroes Serenity model and it is outstanding! Will never to be able to afford the large model, but this is about 13in long, crazy detailed, and looks great on display, they hit the nail on the head with it, wonder why they can't get a replica gun they done before right :/
The little one is 13 inches and the big one 19?!? I HAVE to look at that 13 inches one. :O
That's what they say on the website (and would be logical for the price) Because if it's really 13 inches I'm buying at least 3.
From QMx's site:
"QMx has recreated Serenity in 1:400 scale – about 8 inches long – out of dozens of parts, some as small as a millimeter. Her intricate design matches the Firefly TV series version of the ship in every detail: She was created using the show's actual CG files".
There's a joke in there somewhere about size estimate inflation.
I sent their customer service an email. Looks like I'll be sending 1 of them back.
It's funny, I remember some people complaining about the Star Trek phasers, but I bought 2 of those and they turned out fine.
I like QMX though, I really do. I also bought that set of 4 x Star Trek posters. Really cool. Still have to get them framed.
Not sure if you caught my message earlier in the thread, so reposting ;-)
Please contact Customer Service about the pistol if you feel you want to return it. We're aware that a few people have had issues and CS is definitely happy to help you.
The email is customerserviceATquantummechanix.com or feel free to PM me with order details and I can put them in touch.
Thanks and we're sorry you ran into an issue with the pistol ;-(
Sorry, I meant 8in on the serenity model, typo....or wishful thinking lol
It still looks incredibly cool. 13 inches or not, I'll definitively look into it.